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Customer Service Administrator

5 months ago


Kenilworth, United Kingdom HollyField Personnel Full time

Customer Service Administrator

Are you looking to join a thriving organisation who are launching a government initiative to assist homeowners?

This is an exciting time to join a company where our client will train and develop individuals who want to be part of a company that offers long term progression.

After 12 weeks of temporary employment you will be offered a permanent role where you will gain an increase in salary.

Duties & Responsibilities
- Speaking to a wide variety of customers on the telephone
- Liaising with installers and co ordinating work for customers
- Updating internal systems with accurate information
- Booking jobs in on the system
- Confirming all details with customer and technicians
- General office administration

Skills and Experience
- A proactive and “can do” attitude
- Customer Service / Administration experience - This can also be retail based
- Available on a Temporary to Permanent basis

Hours: Monday - Friday, 8am until 6pm rota basis - 37.5 hours per week

Package and benefits
- £10.50 per hour / £20,475 per annum
- 20 days holidays + statutory days
- Staff lunches and incentives
- Ongoing promotion opportunities

Ref: GS1359