Mortgage Administrator

7 months ago


Chelmsford, United Kingdom Active Mortgages Full time

**Role Overview**
If you thrive in a dynamic environment, with a knack for relationship management, impeccable organisational skills and a passion for the mortgage industry, we invite you to be part of our success story.

**Key Responsibilities**
- Answering calls and handling client queries.
- Managing online enquiries with a focus on booking appointments for our advisers.
- Nurturing relationships through regular communication with clients and prospects.
- Chasing solicitors and keeping the client up to date through out.
- Holding the adviser accountable for missing opportunities.
- Demonstrating an in-depth understanding of the business to set priorities and manage expectations.
- Ensuring the CRM database is accurate and regularly updated.
- Coordinating sales data and managing records in Excel.
- Handling invoices, overseeing payments, and collating essential client files for compliance checks.
- Championing relationship management across all verticals - directors, clients, advisers, and teams.
- Continuously seeking innovative ways to support the business and the team.

**What We Expect from You**
- Alignment with our core values: Proactive, Positive, Professional, and Personal.
- Prior experience in the mortgage industry.
- Proficiency in MS Office, with a strong command over English.
- Exceptional organisational and multitasking abilities.
- Tech-savvy, with familiarity in office management systems and procedures.
- Outstanding verbal and written communication skills.
- Unwavering discretion and commitment to confidentiality.

We're all about fostering relationships and driving success. If you're ready to be a pivotal part of our journey, let's get started

**About Active Mortgages**
Active Mortgages is an award-winning mortgage and insurance brokerage renowned for its commitment to providing outstanding services to the self-employed community. As we continue to grow, we are looking for a dedicated individual to join our team, someone who mirrors our core values and is poised to contribute positively to our ever-evolving journey.

Active Mortgages is dedicated to promoting an inclusive workspace that values diversity and ensures equality for all its members.

**Job Types**: Full-time, Permanent

Pay: £20,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Chelmsford: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Chelmsford, United Kingdom CV-Library Full time

    Title: Mortgage Administrator Location: Fully remote but ideally need to be based in the South East/London Our client is a WOM brokerage who specialises in New Builds but they also deal with FTB Home-Movers, Shared Ownership, BTL mortgages. This company also deals with Life insurance and Buildings and Contents insurance so they are looking for a mortgage...


  • Chelmsford, United Kingdom Placing Faces Full time

    Title: Mortgage AdministratorLocation: Fully remote but ideally need to be based in the South East/LondonOur client is a WOM brokerage who specialises in New Builds but they also deal with FTB Home-Movers, Shared Ownership, BTL mortgages. This company also deals with Life insurance and Buildings and Contents insurance so they are looking for a mortgage and...


  • Chelmsford, United Kingdom GCB Agency Recruitment Full time

    Our client an established, independent Property & Mortgage firm based across Essex is currently seeking an enthusiastic and professional Mortgage Administrator. The company have a number of advisers who require assistance with the mortgage process. They are looking for a career-driven individual who wants to progress further in financial services. They will...


  • Chelmsford, United Kingdom Placing Faces Full time

    Title: Mortgage AdministratorLocation: Fully remote but ideally need to be based in the South East/LondonOur client is a WOM brokerage who specialises in New Builds but they also deal with FTB Home-Movers, Shared Ownership, BTL mortgages. This company also deals with Life insurance and Buildings and Contents insurance so they are looking for a mortgage and...


  • Chelmsford, United Kingdom Beresfords Residential Ltd Full time

    Beresfords is looking for a Mortgage Administrator to join a family owned and run business where we recognise that our biggest asset are our people and therefore invest heavily in their initial training and ongoing development. **Working hours: Full time Mon - Fri 8.30am - 5.30pm** £20,000p/a, depending on experience, plus end of year discretionary profit...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    Placing Faces is seeking a Mortgage Administrator to join their team. This role involves assisting in the progression of mortgage cases, communicating with customers and advisors, and up-selling insurance products.The ideal candidate will have at least one year of experience as a mortgage administrator in a whole-of-market brokerage, with confidence in...

  • Mortgage Specialist

    1 week ago


    Chelmsford, Essex, United Kingdom Placing Faces Full time

    **Job Overview:**We are seeking a skilled Mortgage Specialist to join our team at Placing Faces. As a New Build Mortgage & Protection Advisor, you will be responsible for advising clients on the best mortgage options and ensuring a smooth application process.About the Role:Advise clients on mortgages that suit their needsWork closely with an administrative...

  • Mortgage Expert

    2 weeks ago


    Chelmsford, Essex, United Kingdom Placing Faces Full time

    New Build Mortgage & Protection Advisor Role">This role is with a Women-Owned Mortgage brokerage that specializes in New Builds, FTB Home-Movers, Shared Ownership, and BTL mortgages. The ideal candidate will be experienced in providing Life insurance and Buildings and Contents insurance advice.">The successful candidate will:">">Offer expert mortgage advice...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    New Build Mortgage & Protection AdvisorWe are looking for a highly skilled Mortgage and Protection Specialist to join our team at Placing Faces. As a key member of our mortgage team, you will be responsible for advising customers on the best mortgage options for their needs.Key Responsibilities:Advise customers on the most suitable mortgage productsEducate...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    New Build Mortgage & Protection Advisor Job Description">We are a Women-Owned Mortgage brokerage that specializes in New Builds, FTB Home-Movers, Shared Ownership, and BTL mortgages. We are seeking an experienced professional to join our team as a New Build Mortgage & Protection Advisor.">The key responsibilities of this role include:">">Offering expert...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    New Build Mortgage and Protection Specialist**Company Overview:**Our client is a renowned brokerage specializing in new builds, FTB Home-Movers, Shared Ownership, and BTL mortgages. They also provide life insurance and buildings and contents insurance solutions.**Salary and Benefits:**We offer a competitive basic salary of £30-35k, along with tiered...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    **Company Overview**Our client, Placing Faces, is a Women Of Mortgages brokerage that specializes in New Builds and other mortgage types. They seek a skilled advisor to join their team.**Job Description**Advise customers on suitable mortgagesEnsure comprehensive customer guidance throughout the processCollaborate with administrative support to facilitate...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    Mortgage and Insurance Professional Opportunity">Our Women-Owned Mortgage brokerage is looking for an experienced professional to join our team as a New Build Mortgage & Protection Advisor. This role involves working with clients who require New Builds, FTB Home-Movers, Shared Ownership, and BTL mortgages, as well as providing Life insurance and Buildings...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    **Company Overview:**We are a leading brokerage specializing in New Builds, FTB Home-Movers, Shared Ownership, and BTL mortgages. Our client is seeking a skilled Mortgage and Protection Advisor to join their team.**About the Role:**This position involves advising customers on the best mortgage options, ensuring they are fully informed throughout the process,...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    Job Description">We are a specialist brokerage that delivers tailored mortgage solutions for our clients. As a mortgage and protection expert, you will be responsible for providing exceptional advice and guidance to our clients.">Estimated Annual Salary: 32,000 - 38,000">Key Responsibilities">In this critical role, you will:">Offer personalized mortgage...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    **New Build Mortgage Opportunity:**We are a leading brokerage seeking a skilled New Build Mortgage Expert to join our team.**Role Overview:**This position involves providing expert mortgage advice, ensuring customer satisfaction, and collaborating with the admin team to deliver exceptional customer experiences.**Responsibilities and Requirements:**Advise...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    New Build Mortgage Expert**About the Role:**We are seeking an experienced New Build Mortgage Expert to join our team. As a key member of our mortgage advisory team, you will be responsible for providing expert guidance to customers on new build mortgage options, ensuring seamless application processes, and collaborating with our admin department to deliver...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    Senior Mortgage Advisor - New Builds**Job Summary:**We are seeking a highly skilled Senior Mortgage Advisor to specialize in new builds. As a key figure in our mortgage advisory team, you will be responsible for advising customers on new build mortgage options, ensuring seamless application processes, and collaborating with our admin department to deliver...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    New Build Mortgage Advisor RoleWe are seeking a talented Mortgage and Protection Specialist to join our team at Placing Faces. In this critical role, you will provide expert guidance to clients on mortgage options that meet their unique needs.Main Duties:Recommend the most appropriate mortgage solutions for clientsEnsure clients are thoroughly informed...


  • Chelmsford, Essex, United Kingdom Placing Faces Full time

    Company Overview">We are a leading brokerage specializing in new builds, providing expert advice to our clients. Our team is passionate about delivering outstanding mortgage solutions, and we are looking for an experienced professional to join us.">Estimated Salary: 35,000 - 40,000 per annum">About the Role">We are seeking a skilled New Build Mortgage...