Application Support Consultant

5 months ago

Pill, United Kingdom Symmetry Limited Full time

**Who are we looking for?** An Accounting Software Support Consultant / Applications Support

**Key stuff you need to do**:
There are lots of things we want you to come and help us with, some of the key ones are listed below (but there are more)
- Monitor Application Support helpdesk queue and respond to calls within SLA’s
- Log and process requests for change / Enhancements
- Updating and Managing Knowledge base
- Testing of product

assisting with
- Gathering requirements, documenting and answering clarifications
- Carry out remote consultancy

**It would be lovely if you are**:
Experienced in Software Support and Accountancy, and want to build relationships with our friendly customers. Also if you want to succeed and are happy to get stuck in (sometimes at the deep end) and remaining happy and positive, then for all your hard work, we promise to ploy you with
- Competitive salary (plus generous bonus scheme)
- Private Medical Insurance, Death and Disability Insurance, Contributory Pension Scheme

**Enough about you here’s a bit about us**:
We focus on making things simple - no smoke, no mirrors. That’s why we’ve developed some pretty brilliant accounting software that’s intuitive and practical This all boils down to finding a better way. We're a very distinctive team and our mish-mash of people, personalities, skills and talents outside the office is what make us stand out from other companies in the finance sector. You can find us nestled in the beautiful countryside of Pill, not far from Portishead and less than 5 miles from the vibrant city of Bristol and just a skip away from the M5 motorway.

**Don’t dilly dally**:
Pay: £24,000.00-£27,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Pill BS20 0DH

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