Sales Co-ordinator

2 weeks ago

Wrexham, United Kingdom Visive Group Ltd Full time

**JOB DESCRIPTION - SALES CO-ORDINATOR**

**Job Title**:Sales Co-ordinator
**Department**:Sales Office
**Reporting to**:Commercial Manager

**Location**: Wrexham Industrial Estate

**Role**

Working within a small team, the purpose of the role is to provide administrative support to the sales department. The Sales Co-ordinator will process orders from quote through to shipment, whilst maintaining good customer relationships and maintaining the company’s quality objectives.

Being positive and outgoing, you are pro-active and can work alongside other departmental staff to meet deadlines. Demonstrating an understanding of the sales process within a business, an excellent attention to detail, and ability to communicate effectively are imperative.

**Scope**

Ensuring that the correct goods are delivered on time every time.

Working closely with the Commercial Manager you will provide administration support to the department as well as supporting our customers. This includes providing data on key performance indicators, weekly sales revenue and updating contract schedules.

**Main Tasks of the Role**
- Preparing quotations for customers and processing order requests.
- Processing orders, checking the orders have the correct prices, discounts, and product numbers.
- Management of contract schedules for key accounts.
- Answering customer queries, informing them of delays, arranging delivery dates.
- Working with other departments to ensure sales, queries and deliveries are handled efficiently.
- Arrange for the despatch of goods via courier and freight services worldwide.
- Collating sales figures and KPI’s for the sales function.
- Data input to in-house IT systems and sales CRM.
- Providing after-sales support when necessary.

**Other Tasks**
- General reception duties including answering incoming phone calls to the Company and meeting and greeting visitors.
- General office duties including, filing, distribution of post.
- Sales file maintenance, ensuring that sales files are correct and include proof of delivery for international shipments.

**Knowledge / Experience**
- Excellent organisation, administrative and problem-solving skills.
- Proficient in MS Office, especially Excel skills.
- Familiarity with SAGE 50.
- Previous sales environment experience required.
- Ability to be pro-active, work with minimum supervision, and work well in a team environment.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.

**Salary & Benefits**
- Salary £27-£34k depending on experience.
- 21 days holiday per year (plus bank holidays).
- Office based.
- Hours - Monday to Friday 08:30 - 17:00hrs

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£34,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wrexham, LL13 9UG: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location

Application deadline: 04/06/2023
Reference ID: FDJ/SC/May'23

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