Scrum Master

4 days ago

London, United Kingdom Boston Consulting Group Full time

**WHAT YOU'LL DO**:
BCG’s Digital Products organization is a cross-functional internal organization with strong leadership alignment designed to enable the realization of the benefits of our digital transformation. The organization is set to transform our products, experiences, processes, technology, and ways of working to deliver our clients unrivalled experience of exceptional service, value and flexibility. We are looking for a person to provide the passion and the drive to coach and enable teams and groups to deliver high quality business and customer centric outcomes within our Digital Products organization.

The Scrum Master is change agent that can work with people and teams to help them improve and deliver their best work. You will work closely with Product Owners and be a key player in supporting the work of multiple Squads by partnering with them on effective backlog management, Scrum practices, empiricism, value of scrum roles/events/artifacts and making sure your Squads are practicing true Agile working practices. You will work directly in Squads to advise and oversee performance against KPIs, adherence to Agile practices and opportunities for continuous improvement to help the team work better and smarter. You will be a champion for Agile culture and behaviors, promoting “new ways of working” and Agile principles and practices both at the tribe level and in your squads.

As a Scrum Master, you will:

- Partner with Product Owner to prioritize work through the backlog and other scrum artifacts
- Reviewing sprint progress to ensure the latest work status is captured and updated as appropriate
- Ensuring teams manage work and priorities effectively, all team members are engaged, and all work is captured in the backlog
- Enable Squads to realize their mission and objectives and deliver on their OKRs/KPIs
- Driving members to anticipate and resolve potential blockers (e.g., technical/ people constraints), and ensuring impediments and blockers are removed or escalated as needed
- Ensuring that Squads and Tribes are interacting with dependent stakeholders effectively
- Challenging the status quo when needed and encouraging experimentation and innovation
- Measuring squad performance over time - e.g. value delivered, burn-down charts, cycle time etc.
- Identify continuous improvement opportunities and best practices to progress the work of the squad
- Engaging and partnering with Agile Coaches and Agile CoE to help identify and deliver against training needs to support Agile practices
- Observing and engaging with individual Squad members to identify opportunities to improve Agile performance and effectiveness, bringing a continuous improvement and "MVP" mindset to the Squad’s work
- Work with squads to embed and reinforce Agile practices and behaviors and ensure their maturity
- Working with senior leadership to facilitate and lead Agile ways of working within the squads
- Facilitating Agile sprint ceremonies as appropriate including Sprint Planning, Daily Standups, Sprint reviews, Sprint Retrospectives and backlog refinement
- Providing thought leadership and constructive feedback to team members to help drive Agile maturity, knowledge and effective communication
- Partnering with PO and Agile Coach in coaching the squad to identify practical ways to drive their progress and maturity
- Enable the Organization’s new ways of working and embed Agile principles in the day to day
- Modelling behaviors to support the organization’s transformation to a new way of working
- Assessing squad members and stakeholders in adopting agile ways of working
- Actively curate a culture supportive of continued learning, transparency and empowerment
- Collaborating with other leaders in the Digital Products organization and the Agile Center of Excellence (e.g. Agile Coaches, Scrum Masters) to further drive organizational change

**YOU'RE GOOD AT**:

- Living agile culture and values and spreading your passion for them among other teams
- Supporting people, regardless of seniority, to adjust to and embrace scrum ways of working
- Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization
- Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
- Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities
- Discerning what is and what is not, influencing others to follow the correct path, even if they want to experiment “different scrum”
- Developing relationships, engaging and influencing stakeholders broadly, including senior leaders, to direct business outcomes
- Communicating with empathy and influencing others broadly within your area of responsibility
- Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you spe

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