Collections & House Officer

3 weeks ago

Droitwich, United Kingdom National Trust Full time

Do you have a proven track record of helping to ensure the preservation and presentation of collections, sharing your work with visitors and bringing the history of collections to life, then please read on.

This role is cross portfolio. The main base will be Hanbury Hall but there will be regular days at Greyfriars in Worcester.

The hours will be spread across four days and will include a regular weekend day.

What it's like to work here:Hanbury Hall is a country retreat in the heart of Worcestershire. The house and garden, originally a stage-set for summer parties, offer a glimpse into life at the turn of the 18th century. Included in the Hall are original wall-paintings by Sir James Thornhill, which are full of drama and politics and show the birth of Georgian society.

The role will be mainly working at Hanbury Hall but will also be working at Greyfriars in Worcester offering the opportunity to work at two very different properties. This role will be part of a team of 6 staff and will work closely with a dedicated team of volunteers to care for the collections at these two sites.

What you'll be doing:You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Working with a team of Collection Assistants, you'll supervise the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.

You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. You’ll enjoy telling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here.

Who we're looking forYou'll need to have the following skills and experience:

- Knowledge of customer care and approaches to optimising visitor enjoyment.
- Good team player with day to day line management and supervisory skills.
- Good interpersonal skills enabling relationships to be maintained.
- Some knowledge and experience of managing costs and expenditure.
- Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you - and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary

Requirements :Compliance.Eligibility to Work in the UK

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