Current jobs related to Key Account Credit Controller - Caerphilly - PHS Group Limited


  • Caerphilly, United Kingdom PHS Group Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Credit Controller to join our team in Caerphilly. As a Key Accounts Credit Controller, you will be responsible for managing a portfolio of high-value customer accounts, ensuring timely payment of outstanding debts and maintaining excellent relationships with customers.Key ResponsibilitiesIdentify...


  • Caerphilly, United Kingdom PHS Group Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Credit Controller to join our team in Caerphilly. As a Key Accounts Credit Controller, you will be responsible for managing a portfolio of high-value customer accounts, ensuring timely payment of outstanding debts and maintaining excellent relationships with customers.Key ResponsibilitiesIdentify...


  • Caerphilly, United Kingdom PHS Group Limited Full time

    About the RoleWe are seeking a highly skilled Credit Controller to join our team in Caerphilly. As a Key Accounts Credit Controller, you will be responsible for managing customer relationships and ensuring timely payment of outstanding debts.Key ResponsibilitiesIdentify and contact customers with overdue accounts to obtain payment dates and resolve...


  • Caerphilly, United Kingdom PHS Group Limited Full time

    About the RoleWe are seeking a highly skilled Credit Controller to join our team in Caerphilly. As a Key Accounts Credit Controller, you will be responsible for managing customer relationships and ensuring timely payment of outstanding debts.Key ResponsibilitiesIdentify and contact customers with overdue accounts to obtain payment dates and resolve...

  • Credit Controller

    3 months ago


    Caerphilly, United Kingdom Cooltherm Full time

    Our Cooltherm business are looking for a **Credit Controller to cover maternity leave on a fixed-term contract of 12 months.** 37 hrs per week. Mon-Thurs 8:30 - 17:00 & Fri 08:30 - 16:30 Hybrid work pattern; during the initial 2 week induction it will be fully office-based and thereafter - Tues & Weds in the office in Caerphilly (dropping to one day a week...

  • Credit Controller

    1 week ago


    Caerphilly, United Kingdom DS Smith Full time

    {"About the Role": "At DS Smith, we're seeking a skilled Credit Controller to protect our investments and improve returns by achieving agreed targets and reporting results to senior management. As a key member of our team, you'll ensure our customers can confidently pay us within agreed timelines, managing and controlling a portfolio of customer accounts,...

  • Credit Controller

    1 week ago


    Caerphilly, United Kingdom DS Smith Full time

    {"About the Role": "At DS Smith, we're seeking a skilled Credit Controller to protect our investments and improve returns by achieving agreed targets and reporting results to senior management. As a key member of our team, you'll ensure our customers can confidently pay us within agreed timelines, managing and controlling a portfolio of customer accounts,...

  • Credit Controller

    17 hours ago


    Caerphilly, United Kingdom DS Smith Full time

    {"About the Role": "At DS Smith, we're seeking a skilled Credit Controller to protect our investment in debtors and improve returns by achieving agreed targets and reporting results to senior management. As a key member of our team, you'll ensure our customers can confidently pay us within agreed timelines. Your responsibilities will include carrying out...

  • Credit Controller

    19 hours ago


    Caerphilly, United Kingdom DS Smith Full time

    {"About the Role": "At DS Smith, we're seeking a skilled Credit Controller to protect our investment in debtors and improve returns by achieving agreed targets and reporting results to senior management. As a key member of our team, you'll ensure our customers can confidently pay us within agreed timelines. Your responsibilities will include carrying out...

  • Credit Controller

    4 months ago


    Caerphilly, United Kingdom DS Smith Full time

    About the role At DS Smith in Caerphilly we’re looking for an enthusiastic Credit Controller to help us protect the investment in our debtors and improve the return by achieving agreed targets and reporting results to senior management. We have a global list of customers who use us for their packaging and recycling needs and you’ll ensure that those...


  • Caerphilly, United Kingdom Bowen Eldridge Full time

    We are seeking an experienced Credit Controller to focus on mitigating risks and maximising profits by ensuring credit issued by the company is paid in full and on time. You will be continually looking for ways to make the debt collecting process more accessible, more punctual and beneficial for both the company and the customer. To be...

  • Credit Controller

    2 weeks ago


    Caerphilly, Caerphilly, United Kingdom Bowen Eldridge Recruitment Full time

    An industry leading business offering hybrid working are seeking a Credit Controller. This is a great opportunity to join an established and friendly finance team offering great company benefits. We are seeking an experienced Credit Controller to focus on mitigating risks and maximising profits by ensuring credit issued by the company is paid in full and...

  • Credit Controller

    2 weeks ago


    Caerphilly, Caerphilly, United Kingdom Bowen Eldridge Recruitment Full time

    An industry leading business offering hybrid working are seeking a Credit Controller. This is a great opportunity to join an established and friendly finance team offering great company benefits. We are seeking an experienced Credit Controller to focus on mitigating risks and maximising profits by ensuring credit issued by the company is paid in full and...

  • Credit Controller

    2 days ago


    Caerphilly, United Kingdom phs Group Full time

    Job Title: Credit ControllerWe are seeking a skilled Credit Controller to join our team at phs Group. As a Credit Controller, you will play a vital role in ensuring the timely collection of payments from customers.Key Responsibilities:Make calls to customers to facilitate payment of near-due payments and outstanding arrearsUse our predictive dialler to make...

  • Credit Controller

    2 days ago


    Caerphilly, United Kingdom phs Group Full time

    Job Title: Credit ControllerWe are seeking a skilled Credit Controller to join our team at phs Group. As a Credit Controller, you will play a vital role in ensuring the timely collection of payments from customers.Key Responsibilities:Make calls to customers to facilitate payment of near-due payments and outstanding arrearsUse our predictive dialler to make...

  • Credit Controller

    1 week ago


    Caerphilly, United Kingdom DS Smith Full time

    About the role At DS Smith in Caerphilly we're looking for an enthusiastic Credit Controller to help us protect the investment in our debtors and improve the return by achieving agreed targets and reporting results to senior management. We have a global list of customers who use us for their packaging and recycling needs and you'll ensure that those...

  • Credit Controller

    2 days ago


    Caerphilly, United Kingdom Bowen Eldridge Recruitment Full time

    Job OpportunityWe are seeking an experienced Credit Controller to join our finance team at Bowen Eldridge Recruitment. This is a great opportunity to work with a leading business that offers hybrid working arrangements.The successful candidate will be responsible for mitigating risks and maximising profits by ensuring credit issued by the company is paid in...

  • Credit Controller

    2 days ago


    Caerphilly, United Kingdom Bowen Eldridge Recruitment Full time

    Job OpportunityWe are seeking an experienced Credit Controller to join our finance team at Bowen Eldridge Recruitment. This is a great opportunity to work with a leading business that offers hybrid working arrangements.The successful candidate will be responsible for mitigating risks and maximising profits by ensuring credit issued by the company is paid in...

  • Credit Controller

    3 months ago


    Caerphilly, United Kingdom phs Group Full time

    A vital role in Credit Control – just for you! Credit Controller Caerphilly Good salary, great team and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position, office-based Credit Controllers! Are you looking for a secure role? Are you local to Caerphilly? Want to feel part of a valued...

  • Credit Controller

    3 weeks ago


    Caerphilly, United Kingdom Bowen Eldridge Recruitment Full time

    An industry leading business offering hybrid working are seeking a Credit Controller. This is a great opportunity to join an established and friendly finance team offering great company benefits.If your skills, experience, and qualifications match those in this job overview, do not delay your application.We are seeking an experienced Credit Controller to...

Key Account Credit Controller

4 months ago


Caerphilly, United Kingdom PHS Group Limited Full time

About The Role
**Key Account Credit Controller**
**Caerphilly**
**Great hours, excellent benefits**
Start your career here at phs Are you looking for a secure company who will value the work you do? Come and join our friendly, supportive team here at phs Group. If you’re local to Caerphilly and looking for a career with an established, market leading companywe want to hear from you.
Working within our Credit Management team in Caerphilly, you’ll be responsible for outbound and inbound customer contact to facilitate payment of outstanding arrears and identifying queries at an early stage. This will include the collection of aged debt, withparticular focus on debt aged in excess of 61 days and resolution of complex issues leading to the collection of cash. The emphasis will be on reducing debt in its early stages to avoid debt residues forming.
Are you polite, professional, and respectful when contacting customers? Do you have experience in Credit Management / contact centre experience? Are you comfortable with contacting customers regarding outstanding or overdue payments? You are just the kind ofperson we’re looking for
**Your role as a Key Account Credit Controller**:

- Identify overdue accounts and contact customers to obtain a payment date, in accordance with ISO procedures.
- Resolution of customer queries and updating reports within Excel with up-to-date status’ - using such reports to assist in resolving issues with customers relating to aged debt, where necessary.
- Follow contact schedules in accordance with standard procedures and update relevant reports and databases.
- Negotiate with customers to ensure that outstanding debts are cleared within a reasonable time period.
- Create and maintain Purchase Order (PO) Databases for accounts where PO Numbers are a requirement.
- Monitor Un-Invoiced suspense entries and ensure nothing holds up the release of invoices.
- Identify genuine queries and raise appropriately with the support team ensuring all relevant information is obtained/provided.
- Create and maintain good professional working relationships both internally and externally.
- Reach targets relating to reduction rates, overdue percentages, residue debt - all with a view to reducing the DSO (Day Sales Overdue). Also maintain a high level of quality when audited each period on the updating of reports, databases and following relevantcycles.
- Ensure that customer accounts are accurate, up to date and appropriately allocated.
- Processing cheque refund/write off requests.

**In return for your commitment and expertise, you will benefit from**:

- A good starting salary of £20,000 (36.25 hours per week) - £22,068 (40 hours per week)
- The opportunity to gain CICM (_chartered institute of credit management_) qualifications through phs
- No weekend or evening working - great hours Monday to Friday
- Further savings with our phs Direct Online shop
- Free Parking on-site so no parking costs
- Excellent careers opportunities
- Accredited ILM training through external and in-house training
- Apprenticeship opportunities
- Hybrid working may be possible following the probationary period. You will be taking calls so you’ll need a dedicated work area at home for this.
- 23 days holiday plus bank holidays off
- Buy / Sell holiday scheme
- Community day off to work for a local community or charity
- Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more

**About phs**:
phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 60 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
- At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination._