2nd Line Support
3 weeks ago
9664MS
£300 - 320 per day
2nd Line Support - 24/7
4 on 4 off - 12 hour shifts - Days and Nights - Inside IR35
There will also be a large drive for professional qualifications in areas such as Microsoft, Cisco, VMware or Citrix.
**Requirements**:
At least two years of experience in a similar role
Experience of some or all of the following;
Microsoft Windows Desktop / Server Operating Systems, MS Office Suite 2013/2016, Exchange, Skype for Business, Teams Telephony, Active Directory, Firewalls (Palo Alto), Citrix XenApp, Office 365, VMWare, vSphere, Hyper-V, SAN, Zerto, Citrix, SQL Server, Aruba/Airohive Wireless, PRTG network monitoring
Virtualisation practices from a build, install, configure level through to standard support
A good grasp of TCP/IP networking
The ability to install and decommission a range of hardware Including laptops, printers, PC’s, monitors, servers and racks
Great communication skills (in person and via telephone), excellent written and spoken English is essential
Must be capable of learning a new customer network rapidly. Training and time will be given to absorb such material, but the ability to learn and adapt quickly is a must
Strong academic background - a Bachelor’s degree or related IT qualifications would be highly desirable but not essential
2nd Line Support - 24/7
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
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