Office Admin

3 weeks ago


Maidstone, United Kingdom JPS Renewable Energy LTD Full time

Do you have a passion for customer service?

Is an eye for detail your default setting?

Your job:

- Updating trackers and information boards
- Managing your specific areas of the customer journey
- Taking ownership, ensuring all aspects of your workflow are completed before moving the customer to the next stage
- Liaising with relevant departments across the company
- Filtering customer calls, answering their queries wherever possible and transferring them to the relevant department
- Working as part of a team to deliver the best customer experience possible

Key requirements:
We are looking for a dynamic individual looking to work with a highly motivated, experienced team of like minded individuals to deliver an excellent job.
- Process driven with excellent attention to detail and good time management skills
- Forward thinking with the ability to work from instruction and make decisions as needed with mínimal supervision
- Work well under pressure in a fast paced environment
- Willingness to learn the technical aspects of solar and battery installations to aid your role
- Confident in using Microsoft Office and have a natural flair for writing personable and effective correspondence to our customers
- Friendly and approachable with great communication skills

The perks:

- Competitive salary
- Workplace pension
- 20 days holiday and statutory bank holidays
- Private Medical Cash Plan
- Cycle to work scheme
- Ongoing development
- Good transport links
- Onsite parking

JPS Renewable Energy Limited is an equal opportunities employer.

**Job Types**: Full-time, Temp to perm
Contract length: 6 months

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kent., ME15 9YT: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Customer service: 3 years (required)
- Administrative experience: 3 years (required)

Work Location: In person

Application deadline: 02/08/2023
Expected start date: 07/08/2023


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