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Seasonal Conference

4 months ago

Edinburgh, United Kingdom Dynamic Earth Full time

About Us

Dynamic Earth is a unique and iconic visitor’s attraction; it is like nothing else on Earth. It’s a chance to experience the primeval forces of nature as they shaped our planet, to journey through space and time and even go on a 4D VENTURE around the world. You’ll be embarking on the interactive adventure of a lifetime - the lifetime of our planet. This means that you will be working in an exhilarating, interesting and engaging work environment.

Requirements of the Seasonal Conference & Banqueting Assistant

Assist in the production and delivery our prestigious corporate and hospitality events with a strong focus on customer care. Provide a 5 star waiting service to hospitality clients, serving on the bar, equipment preparation and set up/clearing of function spaces. Serve in the attractions Café during quieter events periods. Must be able to work weekdays and weekends and some evening work with hours to suit individual needs.

**Responsibilities**:

- Provide clients with 5 star service
- All levels of customer service and a strong focus on meeting the customers’ needs
- Waiting tables
- Ensure strict hygiene standards are adhered to at all times
- Setting up and clearing of tables and chairs
- Laying tables and polishing glasses and cutlery
- Dealing with customer enquiries/questions
- Setting up and serving on bar
- Use of till system, cash and credit/debit card handling
- Sending items to wash up area

Additional Cafe Duties
- Stocking and re-stocking food and beverage items, cutlery and condiments
- Serving cafe food, ordering additional food from the kitchen as required
- Maintaining the café and servery in a tidy and presentable manner.
- In addition, the job holder is required to perform other duties assigned by their Supervisor/Head of Department which may be necessary from time to time to ensure the smooth running of the department.

**Hours**:

- Zero hours contract
- You will work any 5 days out of 7 each week.
- Your shifts will vary each week to meet the demands of the business.
- Th earliest start would be 6.30am for a dayshift.
- The latest finish would be 3am, this would mainly during the Christmas party season & a small number of times throughout the year.
- Weekend and evening work will be required.

Qualifications/Experience
- Previous experience in a similar role - waiting and bar work during large conference and banqueting events is advantageous
- The ability to work under pressure and to tight deadlines
- Food hygiene certificate along with a completed Alcohol Awareness course would be advantageous.

Benefits of the Conference & Banqueting Assistant
- Complimentary entry to Dynamic Earth
- Free staff car-parking
- 25% Discount in the Natural Selection Gift Shop
- Subsidised meals from the Food Chain Café
- Free entry to ASVA member Visitor attractions
- Limited Gym Membership at MacDonald Holyrood Hotel
- Staff Canteen (complimentary tea, coffee, bread)
- Staff Values Award - High street vouchers
- Company pension contribution of up to 5%
- Confidential advice-line through our Employee Assistance Programme
- Free taxi for late night finishes

Please send your CV & Cover Letter setting out why you think you are the best person for this job.

**Job Types**: Temporary contract, Zero hours contract
Contract length: 6 months

**Salary**: £10.42 per hour

**Benefits**:

- Bereavement leave
- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Catering: 1 year (preferred)

Work Location: In person