Front of House

6 months ago

Edinburgh, United Kingdom FreshMex Full time

We pride ourselves on our fun, happy and friendly team, vibrant brand & delicious fresh food. If you love working with an incredible team, have great personality and excellent communication skills, FreshMex could be the place for you

We're looking for fun, friendly and capable Front of House members to join our growing company & experienced existing team.

Team Member - Front of House

Role: Part-Time (10-15 hours)

Pay: £10.5 per hour

Reports To: Shift Supervisor

**Job Overview**:

- Work with our fun team to help to prepare delicious meals according to our recipes and menu
- Help to ensure the smooth flow of service for our customers and fellow team members
- Help take orders and serve our customers at the restaurant area.
- Take the lead and show initiative in getting the tasks of your shift completed
- Ability to follow direction, shift guidelines and take direction from your friendly shift Supervisors

**Specific Availability Requirements**:

- **Available for the whole month of December (with the exception of 24th, 25th, 26th and 31st December).**

**Responsibilities and Duties**:

- Read food orders and portion, plate and bag food for restaurant and takeaway sales.
- Maintain a clean and orderly front of house area by washing dishes, sanitizing surfaces, taking out trash etc.
- Ensure all food and other items are stored properly & no cross contamination exists.
- Comply with sanitation & hygiene guidelines
- Engage with Supervisor & ensure meals are to their satisfaction
- Undertake basic waiting duties in restaurant
- Maintain a clean and orderly bar and restaurant by clearing dishes and glassware, sanitizing surfaces, taking out trash etc.
- Ensure all food and drink are served correctly according to customer orders
- Comply with sanitation & hygiene guidelines
- Communicate with customers to ensure they are enjoying their experience
- Engage with Supervisor & ensure standards are to their satisfaction
- Perform other bar / restaurant duties as assigned
- Able to follow the checklists and cleaning list created by shift supervisor to plan duties
- Escalate any HSE, staff or other issues to the manager where appropriate for resolution

**Skills needed OR willing to learn**:

- Able to follow set procedures and menus
- Experience in front of house role
- Proven experience as waiting/front of house role preferred, passion for the role essential
- Some knowledge of health and safety rules (HACCP, COSHH, fire safety etc)
- Able to operate basic restaurant / bar equipment & utensils (pay terminals etc)
- Knowledge of food and drink menus
- A team player with good communication skills
- Confidence to engage with customers when serving tables, preparing meals or over the phone
- Patient with an ability to stay positive under pressure
- **About FreshMex**:_

We serve FRESH TexMex street food from our sit-in and takeaway site in Edinburgh, with all of our menu made daily using quality, natural ingredients

Started in 2015 as a pop-up food stall around Aberdeenshire, FreshMex can now be found in Aberdeen (burrito restaurant + takeaway) and Edinburgh (burrito restaurant + takeaway).

The FreshMex Burrito was officially Deliveroo’s most popular takeaway dish in Scotland in 2018, 2019, 2020 & 2021, 3rd most popular in the UK and 14th on the worldwide list in 2021

**Job Types**: Part-time, Permanent

**Salary**: £10.50 per hour

Expected hours: 10 - 15 per week

**Benefits**:

- Discounted or free food
- Referral programme

Supplemental pay types:

- Bonus scheme
- Tips

Work Location: In person

Reference ID: Team Member Front of House Edinburgh

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