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Internal Sales Person

4 months ago

Tonbridge, United Kingdom IBMG Full time

**The Company**

We are proud to be part of the Independent Builders Merchant Group (IBMG), the largest independent merchant in the South of England, operating through five core divisions (Builders Merchants, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products. Our combined group serves our customer base through 172 branches extending from Penzance to Margate, with revenues in excess of £650 million and employs over 2,200+ colleagues.

**The Role**

We are now recruiting for a full-time Internal Sales Person to join our team in **Tonbridge**.**

This position would be ideal for anyone who is currently or has recently worked in a similar trade counter environment ideally. In-house training for all computer and technical aspects of this role will be provided.

**The Requirements**

You will become an integral part of a busy branch.

Dealing with sales enquiries on a face to face and over the telephone basis.

You will represent the branch and assist with the growth of the business working as a team to exceed sales targets.

You will ensure that the needs of the customers are dealt with quickly and efficiently whilst providing a service that ensures that customers return on a regular basis.

You may also be required to help in other roles within the branch including restocking the shop, stock control and assisting in the yard.

Good building product knowledge gained within the building industry or builders merchant experience.

The ability to build and maintain relationships with different types of customer.

Have worked on a trade counter or within an internal sales / telephone sales role previously.

Comfortable operating a computer based sales processing system (full training will be given).

Good telephone manner.

Good customer service skills.

Passion for sales.

Friendly, articulate, customer focused.

**The Hours**

47.25 hours per week - Monday to Friday 7:00am to 17:00pm with 1 hour break.

Alternate Saturdays 8:00am to 12:30pm

**The Rewards**

Joining us means joining the leading and largest Independent Builders Merchant in the South of England. We provide training, support, and opportunities for career progression through our commitment to creating a great work environment where youre encouraged to be and do your best.

Youll be joining a friendly and welcoming team. We offer an excellent benefits package which includes a competitive salary, pension, bonus scheme, employee assistance programme, perks membership and staff discount.