P/t Credit Controller
2 months ago
**P/T Permanent Credit Controller required for locally homegrown business based in Saintfield.**
**Job Summary**:
In this role you will oversee customer accounts, ensuring payments are made within the terms agreed with customers whilst at the same time, reducing the company debtor days. In order to achieve this, you will work closely with customers, identifying the reasons for late and missed payments and support the customer in balancing their account in the shortest time possible whilst still ensuring excellent customer service.
**KEY DUTIES & RESPONSIBILITIES**:
- Open new accounts and obtain Trade References/Credit limit where applicable;
- Daily control and analysis of customer accounts in relation to collections or payment type processing i.e., Direct Debit, Cash, Cheque, etc;
- Maintain regular communication with clients to facilitate timely payments and build positive working relationships;
- Maintain adequate records of conversations with clients on credit control and actions arising from meetings and conversations;
- Monitor payment history to identify changes in reparation and take necessary actions to minimise outstanding balances;
- Conduct monthly reconciliation of debtor ledger accounts;
- Arrange for account statements to be forwarded to clients each month, updating records as appropriate;
- As directed, negotiate payment plans and associated terms and conditions with debtors;
- Efficiently handle daily administration queries on existing customer accounts and reply promptly to client questions and concerns;
- As directed, place accounts on stop and take accounts off stop at the appropriate times;
- As directed, initiate legal action against debtors who evade or refuse repayment according to the terms and conditions agreed;
- Cash processing, reconciliation and lodgment's administration as necessary;
- Be proactive, setting diary notes to follow up clients on the date/time agreed;
- Escalate any issues to the Operations Manager and/or Finance Director to resolve disputed accounts with customers to bring payments into line with credit terms.
**General**:
- Conduct business operations in compliance with financial policies, procedures and regulations;
- Work with minimum supervision on collection of overdue debts;
- Timely completion and submission of weekly and monthly credit reports to the Finance Director;
- Provide general support to management by being flexible to work additional hours and assist with overflow work from colleagues as needed to ensure that the business runs smoothly;
- Proactively contribute to creating a good team atmosphere;
- Participate in all essential and required training to carry out your role efficiently and safely;
- Support and ensure complicity with Health & Safety regulations, the Employee Handbook and all other Company policies and procedures;
**Essential Criteria**:
- A minimum of 2 years recent credit control experience;
- Strong working knowledge of Microsoft Excel including V-Lookup, formulas, and Pivot tables;
- Ability to work under minimum supervision;
- Strong analytical skills and attention to detail;
- Strong IT skills and ability to work with a sense of urgency and to deadlines;
- Ability to communicate effectively at all levels;
- Ability to establish and maintain working relationships with others.
**Hours of work:, Monday to Friday 9am to 1pm OR 3 full days**
**Salary: £23,000 - £25,000 pro rata**
For further information contact Tanya Lyttle on 028 92679668
**Job Types**: Part-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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