Sales Assistant

1 week ago

Barnstaple, United Kingdom Pandora Jewelry Full time

Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance and other excellent benefits

Pandora is a retail environment like no other: our sales colleagues are able to craft the incredible with our customers every day; curating our beautiful hand-made jewellery to bring special moments to life.

We are seeking a results-driven, target-focussed sales assistant to join the store team. If you dream of engaging customers, achieving and exceeding sales goals, and making a lasting impression on your customers then Pandora is the place for you

In the UK, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.

The role

Our sales assistants are our brand ambassadors, and the link between our products and our customers. They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand.

You’ll get to interact with people on every shift to help create their special memories through dreaming, daring, caring and delivering.

About Pandora

The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.

Our people

Our global workforce is made up of over 33,000 passionate people who, in 2023, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best.

As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life.

What to expect from the role
- Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value
- Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs
- Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
- Assisting with product deliveries; unloading and storing in the correct spaces in store
- Merchandising the store and maintaining high shop floor standards; taking pride in your environment
- Operating the till system, handling financial transactions including returns and exchanges

We look for passionate and motivated team players. We encourage our team members to express their individuality by styling Pandora jewellery in their own way, and sharing these ideas with our customers:

- Our sales assistants give a voice to people’s loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us
- A natural ability to see the opportunity in achieving and over-achieving sales targets
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere: our products are very popular so stores are often very busy

Why work with us?

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

Our generous benefits package includes:

- A highly competitive hourly rate of pay
- Eligibility for the sales assistant bonus scheme
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality
- Generous employee discount
- Access to our employee ‘wear box’, where you can self-select jewellery to wear each time you’re working
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
- Parties, incentives and gifts throughout the year

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