Senior Property Surveyor

1 month ago

Cardiff, United Kingdom Aelwyd Housing Full time

**Senior Property Surveyor £39k**

We are looking for someone special to join us as our Senior Property Surveyor. This is a key role where you will be responsible for providing a people focused property maintenance service. We are a small team where we all support each other, so a willingness to be flexible, and to relish the chance to be involved in the whole organisation is essential. In this role you will have regular contact with our residents and it’s important that you can relate to them in a compassionate and caring way. If successful, you will work closely with colleagues and a wide range of external organisations. You will be a key part of taking Aelwyd Housing forward into our future, and your thoughts and ideas will be important to shaping how we work.

You will be someone with the drive and passion to deliver excellent work because well managed homes and services are essential to our residents. You will have a strong team working ethos and the heart for our work. If you think you are the right person to join us, then please apply.

We are consistently the highest rated traditional housing association in Wales on resident satisfaction. In 2022 we won the Excellence in Customer Service Award at the CIH Welsh Housing Awards.

**About the role**

This role is key to the future success of Aelwyd Housing, and in ensuring our homes are well maintained and energy efficient to support our existing and future residents.

Working closely with the Director of Operations, Chief Executive, and other colleagues, you will be an important member of the team helping us deliver our Business Plan objectives. You will be responsible for the delivery of day-to-day maintenance and repairs, planned and cyclical works, our Landlord Health and Safety obligations, and be committed to continuous improvement. You must have the confidence, personality, and ability to engage with and connect with a wide range of people and organisations, often all in one day.

You will be a key point of contact for Management Team. You will be responsible for providing accurate and timely performance information and be able to identify and deal with areas of performance that can be improved. It is expected you will have significant technical knowledge and experience and be analytical and articulate both verbally and in writing.

Working closely within a small team, a broad spectrum of knowledge and a willingness to pitch in is essential. We all ‘do the doing’ at Aelwyd Housing. You will also gain invaluable experience in areas of work outside of your day-to-day role. We believe this makes us a stronger team and helps keep the Association resilient.

We recognise the importance of flexibility, so we support agile working for staff who want to be able to work from home as well as the office. The role does require regular site visits across South Wales, and the occasional response to situations outside normal working hours. You will become a very familiar face to residents and other stakeholders.

This is an important role at Aelwyd Housing, so it’s an exciting opportunity to make it your own. Your voice will matter, as our culture is to encourage all staff to bring their thoughts and ideas so we can keep improving.

**Job Description: Senior Property Surveyor**

**Responsible to: Director of Operations**

**Employment Terms: £39k per annum**
**Permanent - Full Time 35 hours per week**

**ROLE PURPOSE**

To be responsible for an effective repairs and maintenance service to homes across South Wales, and to contribute to the long-term strategic planning for property services.

**KEY RESPONSIBILITIES**

**General**
- To ensure the provision of day-to-day responsive maintenance services to all homes owned and managed by the Association
- To contribute to the long-term strategic planning for future maintenance works required to Association homes
- To manage and provide performance information and compliance data for reports for quarterly Board meetings and for submission to the Welsh Government
- To assist in improvements to services to maintain innovation, good practice, and value for money
- To review, devise and implement policies and procedures to ensure they comply with legislation, reflect good practice, and the requirements of the Welsh Government
- To establish a good working relationship with residents through regular scheme visits and repairs inspections when necessary
- To provide technical knowledge and expertise, and to support the Management Team by actively contributing to strategic discussions and planning
- To work with the Chief Executive to contribute technical knowledge to the Association’s growth strategy

**Budget and Financial Control**
- To monitor and manage all maintenance related contracts to ensure value for money and good service delivery
- To assist the Director of Operations in developing short, medium, and long-term maintenance budgets
- To work with finance colleagues to monitor and control agreed maintena

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