Web Support Assistant
3 weeks ago
Job description
**Fixed term appointment for 2 years, **37 hours per week**
We’re looking for a professional, organised and customer-focused individual to join our web development team in the central services’ Marketing, Communications and Student Recruitment department.
You’ll support the web and digital content teams to work with University colleagues to construct web pages utilising pre-built content types within the University’s content management system (CMS), Terminalfour (T4). You’ll advise on content structure and format for all markets to support the University’s digital marketing plan.
You’ll also act as the primary contact point for internal colleagues requiring support with the CMS. With experience of working in customer service or related front-line role in a technical support environment, you will have excellent customer service and communication skills alongside a process-driven approach to service management.
We offer an excellent employment package including hybrid working, blending a mix of remote and on-campus working (dependent on work duties).
For more information, please download the recruitment pack.
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