Data Centre Technician

4 days ago


Slough, United Kingdom Hays Specialist Recruitment Limited Full time

Data Centre Infrastructure Technician - 24x7 - 6 Month + Contract - PAYE - Slough - Financial / Banking
**Your new company**
I would like to make you aware of a fantastic Data Centre Infrastructure Technician opportunity that might be of interest to you. You would be working within the banking sector with one of the country's leading universal bank.
**Your new role**
The Datacentre Operations Technicians (DCOPS) role is to provide operational support for the Datacentre during a 24x7x365 schedule. The DCOPS tech will be responsible for addressing faults, incidents, and change requests which are reported to the DCOPS teamvia the ticket management system within designated SLA's. Installs, Moves, and Changes will be implemented by the DCOPS tech based on work orders submitted to the IMAC team. The DCOPS tech also handles IT related shipments including recording and ensuringthat all access requests are compliant with policy.
Key Accountabilities:

- IMAC/Break-Fix activities
- Incident/Change activities
- Media Handling
- Team Working
- Management Duties
- Governance
- Stakeholder Management and Leadership
- Decision-making and Problem Solving
- Risk and Control Objective
- Person Specification

**What you'll need to succeed**
Essential Skills/Basic Qualifications:

- Excellent communication skills
- Knowledge of numerous hardware platforms, IT Infrastructure and interdependencies, such as Storage and SAN elements, Unix and Wintel computing platforms, Networking platforms, emerging technologies from both a distributed systems and Data Centre infrastructurelevel
- Experience troubleshooting and repairing hardware issues at the server level
- Understanding of change and/or incident management in a similar support function (has experience of supporting software tools

Desirable skills/Preferred Qualifications:

- ITIL Foundation or better
- Comptia Server+ qualification
- Any other relevant certification.
- 24 x 7 shift working experience

**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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