Technical Service Representative Ii

2 weeks ago

London, United Kingdom Arena Group Ltd Full time

**General Information**:

- City- Bexley, Bromley, Croydon, Greenwich, Lewisham- State/Province- Kent, London- Country- United Kingdom- Department- Technical Customer Services- Date- Monday, March 20, 2023- Working time- Full-time- Ref#- 20022341- Job Level- Individual Contributor- Job Type- Experienced- Job Field- Technical Customer Services- Seniority Level- Entry Level**Description & Requirements**:
**About Xerox Holdings Corporation**

**Job Role Summary**

Responsible for the maintenance and repair of Xerox and/or third party products from Kyocera, Ricoh, Sharp, HP and Canon whilst having the basic ability to resolve networking and operating system issues.

**Purpose**

Working remotely, you will be required to solve technical hardware & software problems at customer sites, whilst liaising closely with the client to ensure total satisfaction. Optimise workload & costs in line with planned targets and guidelines set by the business and/or your line manager

**Scope - Job Specific**
- The job holder has the responsibility for delivering the appropriate technical service to the customer as set out by the business and/or line manager Internal relationships
- include line manager & scheduling team
- External relationships include customers.

**Main Responsibilities**
- Provide service activity, incl. performance actions and maintenance/retrofits activities, in the team on a specific product group/family.
- Provide installations and de-installations of Xerox & third party products within agreed customer timeframes in order to meet contractual agreements.
- Recognize additional business opportunities or selling points at customers and report via appropriate channels to Xerox.
- Timely escalation of technical problems as specified in the escalation-procedure in order to minimize the down-time of machines.
- Actively communicate with colleagues to share technical information in the correct way.
- Manage the business relationship with customers according to the agreements in their contracts in order to optimize customer satisfaction.
- Minimum 2+ years’ experience in a field service role within the reprographics sector
- Preferred Manufacturer trained on any of the following: Xerox, Toshiba, Epson, Kyocera, Ricoh
- Preferred Follow-up courses, including communication, customer handling skills.
- Minimum Good knowledge of the English language.
- Minimum Developed analytical skills.
- Minimum Skills in the use of electronical diagnostic tools, such as multi meter’s
- Minimum Customer focused mentality.
- Preferred Knowledge in the field of computers, networks, data communication and colour knowledge (if relevant for the product portfolio).
- Minimum Developed communicative and reporting skills.
- Minimum Willing to work flexibly.
- Additional Role Requirements
- Vacancies within the Northwest.
- Training will be provided on hardware/products specific to the area- © 2020 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries._

  • Forklift Engineer

    4 weeks ago

    London, United Kingdom AKT II Limited Full time

    We are seeking a Resident Engineer to join AKT II in our London office. AKT II works on many structural and civil projects both inside and outside of the UK and enjoys a reputation as one of the country’s leading Structural Engineers employing in excess of 250 people across a diverse cultural spread. Liaising with Local Authorities and other members of...

  • Resident Engineer

    3 weeks ago

    London, United Kingdom AKT II Full time

    Roles and Responsibilities  This position is for a Resident Engineer based in Central London. The role will require a technically strong and hands-on individual and cover the following specific duties/responsibilities: Liaising with Local Authorities and other members of the Project Team during all stages of the project, the bulk of the design work being...

  • Technical Sales Representative

    5 days ago

    London, United Kingdom On Target Recruitment Ltd Full time

    **Reference** - OTRSCD131023A**Products** - Lifting Equipment**Customers** - Contractors**Location** - London, South East**Package** - £35k-£40k + Uncapped OTE, Company Car or car allowance, Pension, Life Insurance, Discretionary Company Performance Bonus.**The Company**: - This is a great opportunity to join a recognised company who are growing their...

  • Part Ii Architectural Assistant

    5 days ago

    London, United Kingdom UVA Design ltd Full time

    UVA Design Ltd is excited to announce an opportunity for a Part II Architectural Assistant to join the team in the vibrant district of Mayfair, London. This role presents a fantastic chance to become part of a dynamic multidisciplinary team engaged in a diverse range of projects, including residential, healthcare, commercial, leisure, and more. Whether...

  • Part Ii Architectural Assistant

    4 weeks ago

    London, United Kingdom Populous Full time

    We are seeking Part II Architectural Assistants with strong design skills to work as part of a project team with a varied design workload in our Putney office. Responsibilities will include design strategy, concept design and the production of detailed working drawings. You must be able to demonstrate the following skills and experience: - Minimum Part...

  • Part II Architectural Assistant

    2 weeks ago

    London, United Kingdom BB Partnership - Chartered Architects Full time

    Part II Architectural Assistant BB Partnership is a medium sized RIBA Chartered Architectural Practice in London. Established in 1991 operating primarily in the residential and commercial sectors in London surrounding area. We are currently looking for a talented and enthusiastic Part II or recently qualified Architect, to join our team, working on a...

  • Part II Architectural Assistant

    2 weeks ago

    London, United Kingdom BB Partnership - Chartered Architects Full time

    Part II Architectural Assistant BB Partnership is a medium sized RIBA Chartered Architectural Practice in London. Established in 1991 operating primarily in the residential and commercial sectors in London surrounding area. We are currently looking for a talented and enthusiastic Part II or recently qualified Architect, to join our team, working on a...

  • Solvency II Reporting Accountant

    19 hours ago

    London, United Kingdom Tokio Marine HCC Full time

    Description Position at Tokio Marine HCC Job Title: Solvency II Reporting Accountant Reporting to: Deputy Head of Legal Entity Reporting Direct Reports: None Position Type: Permanent Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With...

  • Part II Architectural Assistant

    2 weeks ago

    London, United Kingdom BB Partnership - Chartered Architects Full time

    Part II Architectural AssistantBB Partnership is a medium sized RIBA Chartered Architectural Practice in London. Established in 1991 operating primarily in the residential and commercial sectors in London surrounding area.We are currently looking for a talented and enthusiastic Part II or recently qualified Architect, to join our team, working on a mixture...

  • Part II Architectural Assistant

    2 weeks ago

    London, United Kingdom BB Partnership - Chartered Architects Full time

    Part II Architectural Assistant BB Partnership is a medium sized RIBA Chartered Architectural Practice in London. Established in 1991 operating primarily in the residential and commercial sectors in London surrounding area. We are currently looking for a talented and enthusiastic Part II or recently qualified Architect, to join our team, working on a...

  • Part II Architectural Assistant

    2 weeks ago

    London, United Kingdom BB Partnership - Chartered Architects Full time

    Part II Architectural AssistantBB Partnership is a medium sized RIBA Chartered Architectural Practice in London. Established in 1991 operating primarily in the residential and commercial sectors in London surrounding area.We are currently looking for a talented and enthusiastic Part II or recently qualified Architect, to join our team, working on a mixture...

  • Part II Architectural Assistant

    1 week ago

    London, United Kingdom BB Partnership - Chartered Architects Full time

    Part II Architectural AssistantBB Partnership is a medium sized RIBA Chartered Architectural Practice in London. Established in 1991 operating primarily in the residential and commercial sectors in London surrounding area.We are currently looking for a talented and enthusiastic Part II or recently qualified Architect, to join our team, working on a mixture...

  • Part II Architectural Assistant

    1 week ago

    London, United Kingdom BB Partnership - Chartered Architects Full time

    Job DescriptionPart II Architectural AssistantBB Partnership is a medium sized RIBA Chartered Architectural Practice in London. Established in 1991 operating primarily in the residential and commercial sectors in London surrounding area.We are currently looking for a talented and enthusiastic Part II or recently qualified Architect, to join our team,...

  • Part II Architectural Assistant

    2 weeks ago

    London, United Kingdom BB Partnership - Chartered Architects Full time

    Part II Architectural AssistantBB Partnership is a medium sized RIBA Chartered Architectural Practice in London. Established in 1991 operating primarily in the residential and commercial sectors in London surrounding area.We are currently looking for a talented and enthusiastic Part II or recently qualified Architect, to join our team, working on a mixture...

  • Part Ii Architectural Assistant

    4 weeks ago

    London, United Kingdom Architecture Social Full time

    Are you an Architectural Assistant Part II ready to put your design talents to work at a leading global design firm? Do you get a kick out of supporting the design of projects, from small to mid-size, and contributing to the overall completion of various phases of the project? If so, a wonderful opportunity awaits you in a vibrant and dynamic company that's...

  • Part II Architectural Assistant

    2 weeks ago

    London, United Kingdom BB Partnership - Chartered Architects Full time

    Established in 1991 operating primarily in the residential and commercial sectors in London surrounding area. We are currently looking for a talented and enthusiastic Part II or recently qualified Architect, to join our team, working on a mixture of residential schemes including one-off high-end houses, multiple unit schemes and co-living schemes. The...

  • Part II Architectural Assistant

    2 weeks ago

    London, United Kingdom BB Partnership - Chartered Architects Full time

    Established in 1991 operating primarily in the residential and commercial sectors in London surrounding area. We are currently looking for a talented and enthusiastic Part II or recently qualified Architect, to join our team, working on a mixture of residential schemes including one-off high-end houses, multiple unit schemes and co-living schemes. The...

  • Part Ii Architectural Assistant

    1 week ago

    London, United Kingdom Mattinson Partnership Full time

    A bespoke architectural practice located in central London is looking to expand its team due to an increase in several exceptional high-quality residential and hospitality developments. They are seeking for an experienced Part II Architect to join their team. - Experience in residential and/or hospitality sectors - Demonstrate strong design and presentation...

  • Technical Accounting Manager

    2 days ago

    London, United Kingdom BCT Resourcing Full time

    Technical Accounting Manager - Finance Department | Insurance IndustryCity of London / Hybrid£110,000 per annumRole and Responsibility:* Effectively evaluating and embedding key reporting changes, providing critical technical and commercial guidance on key business developments* Driving change to the existing and new processes through continuous...

  • Accounting Technical Services

    5 days ago

    City of London, Greater London, United Kingdom Oliver James Associates Ltd. Full time

    Technical Accounting Manager Finance Department | Insurance Industry | Hybrid Effectively evaluating and embedding key reporting changes, providing critical technical and commercial guidance on key business developments Driving change to the existing and new processes through continuous improvements and ensuring an appropriate control environment is...