Customer Assistant

2 weeks ago


Reading, United Kingdom M&S Full time

**All the details**

Below is the working pattern for this vacancy.

Saturday 14:15-23:00

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.



  • Reading, United Kingdom Austin Clark Recruitment Limited Full time

    Our Client in Theale provide support to small and medium sized businesses to help them run efficiently. They offer a suite of services to manage other companies back office services; such as payroll and HR to name a few. They are looking for a Customer Service Assistant to join their friendly, fun team. The role offers lots of job satisfaction, variety and...


  • Reading, United Kingdom Adecco UK Full time

    Pay rate: £11.50 per hour with an increase after 12 weeks. Shifts: Various - This role will be occasional shifts when requested by the client. The role is best suited for someone who is retired, looking for a second job or students as this will be a 0 hour contract. You nwill receive ramp training. As the first or last point of contact on a customer's...


  • Reading, United Kingdom Adecco Full time

    Pay rate: £ 13.75 per hour + £60 for completion of training modules. Contract: The Rail replacement project runs between Reading and Paddington station Contract: 26th November, 24th and 27th December - covering Reading and Paddington (3 days) Shift times 08:00 - 15:00 and 15:00 - 22:00 This project is helping with the rail replacement at Reading. There...

  • Customer Assistant

    2 weeks ago


    Reading, Reading, United Kingdom Marks and Spencer Full time

    All the detailsBelow is the working pattern for this vacancy. Saturday 08:00-16:45 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us...

  • Customer Assistant

    2 weeks ago


    Reading, Reading, United Kingdom Marks and Spencer Full time

    All the detailsBelow is the working pattern for this vacancy. Saturday 14:15-23:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us...

  • Customer Assistant

    2 weeks ago


    Reading, Reading, United Kingdom Marks and Spencer Full time

    All the detailsBelow is the working pattern for this vacancy. Monday 05:00-09:00Thursday 05:00-09:00Friday 05:00-09:00Saturday 05:00-09:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Advisor

    4 weeks ago


    Reading, United Kingdom wild recruitment Full time

    Are you from a customer service background looking for a new and exciting challenge? Would you like a Hybrid working week - Monday to Friday? Do you have experience dealing with a high volume of calls? Look no further! Our client are looking for individuals who will provide support to an outstanding service, which will play a crucial role throughout the...


  • Reading, United Kingdom School Space Full time

    Community Connector - (Local Key Holder / School Lettings Assistant)_ - Are you a community minded individual that wants to help schools fight the funding cuts? - Do you have fantastic time keeping skills and a love for working with people? - Have you been looking for a role in the evenings/weekends to fit around your other commitments? If you've answered...


  • Reading, United Kingdom Chase Taylor recruitment Full time

    Chase Taylor Recruitment are currently recruiting for an experienced customer advisor who has experience within the window and door industry. This company are looking to expand their team to help with influx of work. They are a window and doors installerbusiness who have successfully been trading for three decades. **The role**: - Be first point of contact...


  • Reading, United Kingdom Hays Full time

    Customer Service Advisor Customer Service AdvisorTo be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service.To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales...


  • Reading, United Kingdom HAYS Full time

    Customer Service Advisor Customer Service AdvisorTo be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service.To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales...


  • Reading, United Kingdom Hays Accounts and Finance Full time

    To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within...


  • Reading, United Kingdom HAYS Full time

    Temporary Customer Service To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service.To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales and enquiries via all...


  • Reading, United Kingdom WindowWorx Full time

    We are a friendly small local business operating in the glazing field. We require a full time Customer Service and Office Assistant to join our busy team on a permanent basis. Salary dependant on experience. Working within our busy office, the role will be varied, including all aspects of customer service and office administration. The role involves a large...


  • Reading, United Kingdom Matched Group Full time

    **Customer Service Advisor - Home and Office based** **Basic £23,000 - £24,000 + Benefits** **Location**: Reading **Why**: FinTech SaaS Vendor experiencing huge growth - Do you have a degree in Accountancy, Business Studies, Finance etc.? - Are you passionate about delivering the best customer service? - Do you understand why companies use financial...


  • Reading, United Kingdom Matched Group Full time

    **Customer Support Executive - Home and Office based** **Basic £22,000 - £24,000 + Benefits** **Location**: Reading **Why**: FinTech SaaS Vendor experiencing huge growth - Do you have a degree in Accountancy, Business Studies, Finance etc.? - Are you passionate about delivering the best customer service? - Do you understand why companies use financial...


  • Reading, Reading, United Kingdom Hays Accounts and Finance Full time

    To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service.To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales and enquiries via all sales channels within agreed...


  • Reading, United Kingdom The Recruitment Co Full time

    **Job Title**: Customer Sales Consultant **Salary**: £22,523 (£24,775 OTE) **Location**: Reading **Hours**: 40 hours per week (5 out of 7 days) Weekend work will be required on a rota basis **Do you have experience within a customer service / sales environment? Are you looking for a company that really values their employees and offers great...


  • Reading, United Kingdom Kane HR Full time

    This is an exciting opportunity to join a Company who specialise in the development and delivery of high-quality project and portfolio management software solutions to a wide-reaching portfolio of SME and FTSE 100 Companies. **Summary** **What will be expected from you?** - Playing a key role during implementation, capturing the requirement and leading the...


  • Reading, United Kingdom Kane HR Full time

    This is an exciting opportunity to join a Company who specialise in the development and delivery of high-quality project and portfolio management software solutions to a wide-reaching portfolio of SME and FTSE 100 Companies. **Summary** **What will be expected from you?** - Playing a key role during implementation, capturing the requirement and leading the...