Qc Support
5 months ago
**About us**
Club L London is the next-generation online fashion retailer for the forward-thinking consumer. Founded in 2007 Club L was created with the vision of offering long lasting luxury styles, trend-oriented collections with a twist and unique, statement designs that offer both exceptional quality and fit in an otherwise saturated market of fast fashion and throw away goods. Expertly designed and crafted in-house, Club L specialises in accessible luxury, unique designs and unrivalled quality made to flatter every figure.
**Roles and Responsibilities**
- Warehouse based quality control inspector required within the Club L Distribution Centre in Middlewich, Cheshire
- QC required to check stock from goods in and check to the AQL 2.5 standard
- KPIs and targets to be met to ensure stock checks are performed in a timely manner
- Determine goods to be checked from the goods in list and based on any customer feedback, complaints and issues
- Ensure the right quality of products is maintained within the business, to ensure good brand reputation and customer retention
- Good communication skills required with head office to relay issues found
- Good communication skills required with suppliers to relay issues and support on future improvement
- Enforce non-conformance chargebacks on non-compliant stock
- Understanding the brand’s handwriting, fit and quality standards
**Requirements**:
- Previous experience in a quality/garment tech role
- High attention to detail and accuracy levels
- Must be able to work efficiently to KPIs set and part of a team in a fast-paced environment
- Able to use Microsoft office suite effectively, must be technically competent
- Excellent written and verbal communication
- Desire to progress and grow within a team, taking on extra responsibilities where relevant