Trainee Claims Handler

3 weeks ago


Dorking, United Kingdom First 4 Personnel (& Temps) Ltd Full time

Have you just completed your A Levels and looking for a career path, unsure what to do?

Due to expansion, additional Trainee Claims Handlers are required to develop a long term career within the motor claims department. Training is provided for the first two year's with salary increments every 4 months to help you develop a career as a ClaimsNegotiator.

As a member of the Claims team you will be trained to investigate, negotiate and settle claims over a 2-year milestone training period.

You will be allocated a small number of claims to start building your own claims portfolio, which will include claims involving Credit Hire and non-serious Personal Injury.

A performance review, including a salary rise, will be awarded every 4 months for the duration of the milestone training period. The salary rise is performance related.

**Key Responsibilities of the Trainee Claims Handler**
- Ensure that allocated claims are fully investigated.
- Communicate with policyholders, solicitors and others by telephone and in writing.
- Maintain accurate estimates on outstanding claims so the appropriate reserve can be made for each claim.
- Work within the team to ensure that all claims are settled within appropriate time scales.
- Work flexibly within the team, assisting colleagues wherever pressure is greatest to enhance overall team performance.
- The role is primarily office based.

**Skills, Knowledge & Experience needed by the Trainee Claims Handler**
- Experience of working in an Office Environment
- Experience of providing excellent customer service
- Willing to learn
- 5 GCSE passes or equivalent (grades 4-9 / A-C), including English Language & Literature, and Mathematics
- A level qualifications, preferably in Maths, English or Business

**Benefits and package on offer for the Trainee Claims Handler**
- Starting salary of £20,000
- Salary reviews every 4 months for the first 2 years, annually thereafter
- Vitality Health Insurance
- Share Plan options
- Electric Car Scheme Pension
- Generous holiday allowance
- Death in service backed policy

F4P Recruitment is an established Recruitment Consultancy, Surrey-based, providing a full recruitment solution of temporary and permanent staff within the Surrey and Hampshire area, over 4 divisions: Accountancy & Finance; Sales & Marketing; Business OfficeSupport;IT & Executive. You must reside in UK and be able to produce evidence of eligibility to work in UK. F4P Recruitment does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation.We are acting as a Recruitment Agency & are GDPR compliant.