Installer Trainee Cdh

5 months ago


Norwich, United Kingdom John Lewis Full time

**At a glance**:
**Role**: Installer Trainee CDH (Customer Delivery Hub)

**Position**:Permanent

**Hours**:41 hours per week, working 4 out of 6 days Monday to Saturday:

- 10:30 - 21:30 Monday - Friday
- 07:00 - 18:00 - Saturday

Our installers enjoy 3 days off each week to maintain a healthy work/life balance and overtime is offered when required so there is potential to top up earnings. There are both morning and afternoon shift patterns available.

Please note: Interviews will be conducted on site, in person.

**About the role**:
Our Installation specialists are the face of the John Lewis & Partners brand. When you join the team as a Customer Delivery Driver Installer Trainee, you will be one of our qualified drivers with full pay. You will embark on the John Lewis & Partners Installer accreditation to become a fully qualified Customer Delivery Driver Installer. You will work closely with your people manager and one of our Installers to ensure you reach your full potential during the training program.

**As a John Lewis & Partners Customer Delivery Driver Installer Trainee your typical day may involve**:

- Using your local knowledge to plan your schedule for the day
- Handling a complex installation in a customer home
- Taking part in a Forum to help shape the future direction of your department

**Required Experience, Skills & Qualifications**:

- (UK) C1 driving licence
- DCPC (Drivers Qualification Card)
- Tachograph Card
- Previous experience driving a 7.5 tonne vehicle
- Previous experience in a customer facing role
- Strong verbal communication skills both over the phone and face to face
- Able to cope with the physical requirements of the role (you will spend a lot of time delivering large two man items such as sofas, white goods, sports equipment, furniture, beds, and mattresses etc... ).
- Basic understanding of technology

**Desirable Experience, Skills & Qualifications**:

- Installation and disconnection of white goods
- TV installations
- Assembly of flat pack

**We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special. Benefits include**:

- Once you’ve been with us for three months, you’ll get Partnership discount in store and online. That’s 25% off in John Lewis & Partners (12% electrical products, some exclusions apply) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount.
- Discounted cinema tickets & VIP suites with discounted tickets at the O2 arena
- Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay
- Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

**For internal use only**:
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