Lettings Training and Development Specialist

2 months ago

Earley, United Kingdom Connells Group HQ Full time

We are looking for a dynamic and highly motivated individual to join our talented team of lettings training specialists. Supporting our vision to provide innovative impactful learning to develop business performance, you will deliver a range of training anddevelopment solutions across the North of England both virtually and in person.This training includes both lettings specific courses and developmental courses for our teams. Whether you are already delivering in a similar role or you have great lettingsexperience, we would love to hear from you.
**Purpose**
The Learning & Development team provide essential support that is broad, ranging from designing new starter inductions to providing online learning opportunities, to developing our managers to become leaders of the future. This team are helping to improve theperformance of our people and our business, to ensure an engaging learning experience.
**Duties and Responsibilities**:

- Work closely with Training &; Development colleagues and teams, you deliver training and development solutions for improved performance of our people and ultimately of our business.
- Work with Senior Management across designated business units including branch and regional management functions to deliver induction, technical, developmental and bespoke training solutions. These solutions should take into consideration any key legal and/orregulatory requirements.
- Delivering and co-ordinating the training & development and coaching programmes on a virtual training platform to maximise delivery potential and minimise travel requirements
- Engaging with and managing relationships with key stakeholders to ensure that all training is delivered to the highest standard. This will be achieved by conducting regular assessment and evaluation of training solutions provided reviewing content and deliveryas appropriate.
- Creating or updating relevant training materials, including workbooks and learning programmes to ensure they remain current and fit for purpose.
- Monitoring and evaluating programme outcomes and outputs
- Maintain an awareness of regulations and requirements, and market trends, ensuring they are reflected in any training and development programmes delivered.
- Working with stakeholders to quartile branches via a range of factors including KPIs, P&L, staff retention and customer service scores to identify performance gaps. As appropriate, providing training or coaching solutions to address these performance gaps.These solutions will be delivered by the local management team or the lettings specialist. This coaching may extend to mystery shopping of particular branches as considered appropriate.
- Attending relevant meetings to support the Area/Regional Directors in the development of their people
- As appropriate to provide NVQ/Apprenticeship support

**Key skills and experience**
Knowledge and experience of delivering training in the business area required
- Excellent knowledge and experience of working within a lettings or property management business
- Experience in a learning and development function delivering to a range of contexts and audiences.
- Excellent communication and interpersonal skills with all levels
- Comfortable working autonomously and as part of a team
- Ideally qualified to Level 3 in Residential Lettings and Property Management

**About us**:
Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide.

  • Lettings Negotiator

    3 days ago

    Earley, United Kingdom Worth Recruiting Full time

    Worth Recruiting – Property Industry RecruitmentLETTINGS NEGOTIATOR – Residential Lettings AgencyLocation: ReadingSalary: OTE: £30kPosition: Permanent – Full TimeA long-established, forward thinking Lettings Agency is looking for a conscientious Lettings Negotiator to forge a career within highly professional, local estate agent based in Reading.If...

  • Customer Support Analyst

    1 month ago

    Earley, United Kingdom Specialist Recruit Full time

    Our client, based in Reading, unites their entire organisation around data and processes, promoting teamwork and collaboration. Due to recent success, they are expanding their team and seeking a Customer Support Analyst. This is a great opportunity to joinan organisation which offers long term development and opportunities for growth. You will be...

  • Business Development Manager

    1 week ago

    Earley, United Kingdom Integro Partners Full time

    Business Development Manager - Invoice Finance - Thames Valley / South    Following a record breaking year with high record numbers of deals, I have a great opportunity for experienced BDM's to join a high achieving team.    Ideally looking for those who can bring over their introducer base.     Responsibilities: Source and negotiate Invoice Finance...

  • Trainee Estate Agent

    6 days ago

    Earley, United Kingdom Roger Platt Full time

    We're looking for a highly motivated **Trainee Estate Agent**to go out as a **Canvasser** and conduct **viewings**for our residential sales team in branch in**Lower Earley.** **What's in it for you as our Trainee Estate Agent / Viewer Canvasser?**: - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and...

  • Business Development Manager

    1 week ago

    Earley, United Kingdom Integro Partners Full time

    Business Development Manager - Invoice Finance - Thames Valley / South  Following a record breaking year with high record numbers of deals, I have a great opportunity for experienced BDM's to join a high achieving team.  Ideally looking for those who can bring over their introducer base.   Responsibilities:Source and negotiate Invoice Finance...

  • Business Development Manager

    1 week ago

    Earley, United Kingdom Integro Partners Full time

    Business Development Manager - Invoice Finance - Thames Valley / South  Following a record breaking year with high record numbers of deals, I have a great opportunity for experienced BDM's to join a high achieving team.  Ideally looking for those who can bring over their introducer base.   Responsibilities:Source and negotiate Invoice Finance...

  • James Underwood

    2 weeks ago

    Earley, United Kingdom haart Full time

    : Are you organised, personable and dedicated to providing five star customer service? If your answer is yes, then our Property Manager vacancy in Earley is perfect for you. Full training provided. **The benefits of being a Property Manager at haart Estate Agents in Earley** - Basic salary range of £22000 to £31500 per year, dependent on experience - Up...

  • Estate Agent

    2 weeks ago

    Earley, United Kingdom Roger Platt Full time

    Estate Agent At Roger Platt, part of the Connells Group, we’re looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Lower Earley. A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations,...

  • Estate Agent

    1 week ago

    Earley, United Kingdom Roger Platt Full time

    Estate Agent At Roger Platt, part of the Connells Group, we’re looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Lower Earley. A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations,...

  • Dental Hygienist Therapist

    1 week ago

    Earley, United Kingdom Portman Dentex Full time

    Gipsy Lane Advanced Dental Care is an award-winning private dentist in Reading, offering both general dentistry for all the family as well as more specialist procedures. We’re renowned for providing excellent standards of care whilst using the most scientifically advanced techniques and cutting-edge technology, but our clinic has been designed to be a...

  • Scrub Nurse

    6 days ago

    Earley, United Kingdom Leaders in Care Full time

    How would you like to join an award-winning clinic as a Scrub Nurse, where you'll be working with the latest technologies to deliver top-notch care? You'll be based in a state-of-the-art clinic in Wokingham. If this sounds like your cup of tea, keep reading! As a Scrub Nurse, you'll be earning a fantastic salary of up to £42,476, with two additional salary...

  • Scrub Nurse

    1 week ago

    Earley, United Kingdom Leaders in Care Full time

    How would you like to join an award-winning clinic as a Scrub Nurse, where you'll be working with the latest technologies to deliver top-notch care? You'll be based in a state-of-the-art clinic in Wokingham. If this sounds like your cup of tea, keep reading!As a Scrub Nurse, you'll be earning a fantastic salary of up to £42,476, with two additional salary...

  • Scrub Nurse

    1 week ago

    Earley, United Kingdom Leaders in Care Full time

    How would you like to join an award-winning clinic as a Scrub Nurse, where you'll be working with the latest technologies to deliver top-notch care? You'll be based in a state-of-the-art clinic in Wokingham. If this sounds like your cup of tea, keep reading! As a Scrub Nurse, you'll be earning a fantastic salary of up to £42,476, with two...

  • Site Operative

    2 weeks ago

    Earley, United Kingdom Vistry Group Full time

    We have a great opportunity for a Site Operative to join our team within Vistry Thames Valley, at our site in Hounsome Fields, Basingstoke. As our Site Operative you will be responsible for carrying out general labouring duties in order to assist the Site Management team with the maintenance of plots, compound and surrounding areas.Let's cut to the chase,...

  • Experienced Sen Teaching Assistant

    2 weeks ago

    Earley, United Kingdom The Supply Room Full time

    **Experienced SEN Teaching Assistant** **Location**: Earley, Reading (RG6) **Salary**: £85 - £100 per day **Start Date**:ASAP **Duties and Responsibilities**: - Supporting the class teacher to plan, prepare and deliver exciting and engaging lessons - Assisting with the delivery of individual and group intervention programmes - Responding to the...

  • Dental Hygienist Therapist

    3 weeks ago

    Earley, United Kingdom Portman Dental Care Full time

    Job Description Gipsy Lane Advanced Dental Care is an award-winning private dentist in Reading, offering both general dentistry for all the family as well as more specialist procedures. We’re renowned for providing excellent standards of care whilst using the most scientifically advanced techniques and cutting-edge technology, but our clinic has...

  • Dental Hygienist Therapist

    3 weeks ago

    Earley, United Kingdom Reading - Gipsy Lane Advanced Dental Care Full time

    Job DescriptionGipsy Lane Advanced Dental Care is an award-winning private dentist in Reading, offering both general dentistry for all the family as well as more specialist procedures.We’re renowned for providing excellent standards of care whilst using the most scientifically advanced techniques and cutting-edge technology, but our clinic has been...

  • Dental Hygienist Therapist

    1 week ago

    Earley, United Kingdom Portman Dental Care Full time

    Job Description Gipsy Lane Advanced Dental Care is an award-winning private dentist in Reading, offering both general dentistry for all the family as well as more specialist procedures. We’re renowned for providing excellent standards of care whilst using the most scientifically advanced techniques and cutting-edge technology, but our clinic has...

  • Senior Quantity Surveyor. Job in Earley Leisure Recruiter

    3 weeks ago

    Earley, United Kingdom Vistry Group Full time

    We have a great opportunity for a Senior Quantity Surveyor to join our team within Vistry Thames Valley, at our Reading office. As our Senior Quantity Surveyor, you will be responsible for managing all costs relating to New build Residential Developments. You will focus to minimise the costs of a project and enhance value for money, whilst still achieving...

  • Site Manager

    2 weeks ago

    Earley, United Kingdom Vistry Group Full time

    We have a new opportunity for a Site Manager to join our team within Vistry Thames Valley, at our Emmer Green Drive site in Reading. As our Site Manager you will be responsible for effectively motivating, supporting, and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. To achieve...