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Deck Services Team Member
4 months ago
**CLACTON PIER** - is the largest pleasure pier in Europe, the ultimate seaside entertainment destination, offering a diverse range of modern and traditional attractions, appealing to all ages, where memories are made, and the fun never ends. With funfair rides, soft play, amusement arcades, ten pin bowling, adventure golf, family bar with Shuffl and Darts also Jurassic Pier Dinosaur Themed, 4D Attraction and Go Karts and numerous food & beverage outlets coupled with a busy entertainment & events schedule the opportunities are endless here at **No.1 North Sea**
As we continue our exciting expansion and regeneration of the Pier, we're looking for **Deck Services Team Member **to join our Clacton Pier Team. We are looking for professional individual that will deliver the highest possible standard of cleanliness and environment for the client, customer, visitors and colleagues, through adherence to standing operating procedures, linked policies and best practice guidance.
**About the Role**
**Deck Services Team Member**
**Location**: Clacton Pier, 1 North Sea, Clacton-on-Sea, Essex, CO15 1QX.
**Hours**: 5 days out of 7, with evening and weekend shifts required including some over night shifts to support night time staff;' job might require to work in other areas than just on the Pier
**3 positions open within which 2 are full time and 1 part time up to 24hrs a week.**
**Salary**:National Minimum wage
**Benefits**:
- Company pension scheme
- 5.6 weeks pro-rata annual leave
- Complimentary Annual Pass and a further 3 for family members
- 20 free tickets to our attractions for family and friends
- 20% discount on food and beverage and at Clacton Pier outlets.
- Ongoing training and development
- Employee Assistance Programme
- Free uniform
**Key Responsibilities**:
- Maintaining cleanliness standards throughout the whole attraction indoor and outdoor including looking after plants and potted trees
- Using jetwash and other cleaning equipment
- Work to maintain a SAFE ENVIRONMENT AT ALL TIMES
- Dusting, sweeping, vacuuming and mopping surfaces in the mix of facilities including customer areas, washrooms, workshops, vehicles and more
- Refilling and restocking cleaning supplies
- Carrying maintenance tasks such as replacing toilet seats, unclogging sinks or toilets
- Conducting monthly disinfection
- Taking out waste and emptying large bins round the premises
- Reporting any faults found in the equipment or buildings
- Accepting and of loading deliveries
- Heavy lifting required
- Using operational apps to record checks and monitor activity within the department.
- Ensure that all Policies and Procedures are followed in relation to Assignment Instructions.
- Handle all day to day enquiries which arise from whatever source in respect of the daily safe operation
- Develop and maintain good working relations with client management teams, external delivery teams ,visitors and contractors to the site.
- Carry out any other reasonable request from Operations Team,
- Protect company’s property and staff by maintaining a safe and secure environment
- Patrol randomly and regularly - all areas for smoking, alcohol and dogs.
- Provide a high level of customer service at all times, assist customers with any queries and communicate with the relevant departments if the answer cannot be provided.
- Assist with staff training
- Adhere to all company policies and procedures including COSHH
- Other duties that may arise within the Operational Department.
**About You**
- Able to learn quickly and understand thought process behind our organisational structure and processes.
- Basic DIY skills n
- depth understanding of maintenance procedures.
- The ability to communicate with staff and members of the public.
- Being able to deal professionally and calmly in any situation.
- Excellent customer care skills.
- Problem solving skills for addressing safety and maintenance concerns
- The ability to work as part of a team.
- Common sense and initiative.
- Experience in a similar role or supervisory capacity would be beneficial, however full training will be given.
- Good organisational skills.
- Methodical approach with excellent attention to detail.
- Cheerful, confident personality with a ‘can-do attitude’
- Able to work flexible hours.
- The ability to remain calm and level-headed in demanding situations.
- Fit and able to work long physically demanding hours with elements of manual labour.
- An eye for detail, and a focus on tidiness and presentation.
**Who We Are**
We are renowned as an iconic traditional seaside attraction and are very proud to have been at the heart of our community since 1871. We might be over 150 years old, but we are definitely not stuck in the past
Although steeped in history, we have a distinctly modern twist having recently invested a multi-million-pound sum in an exciting new indoor development with soft play, adventure golf, and a restaurant - to compliment the very latest thrill rides, am
