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Front of House Waiting Staff

4 months ago


Whitby, United Kingdom tgi MEDIA Full time

**About us**

Macy Brown's is a fabulous cocktail bar in the heart of Whitby and we serve food too.

**Job Overview**:
We are seeking dedicated bar & waiting staff to join our team. You will play a key role in providing excellent customer service and enhancing the experience for our guests.

**Duties**:

- Greet and seat customers in a friendly and courteous manner
- Present menus and explain menu items to customers
- Take food and beverage orders accurately
- Serve food and beverages promptly
- Ensure customer satisfaction by checking on them regularly
- Handle guest requests and inquiries professionally
- Collaborate with kitchen staff to ensure timely and accurate order delivery
- Upsell additional products when appropriate

**Requirements**:

- Previous experience in a restaurant or hospitality setting is preferred
- Strong customer service skills with a friendly and approachable demeanor
- Basic math skills for order taking and bill processing
- Ability to work efficiently in a fast-paced environment
- Excellent time management skills to prioritize tasks effectively
- Knowledge of food preparation and kitchen operations is a plus

Join our team today and be part of a dynamic environment where your skills in guest services, culinary knowledge, time management, upselling techniques, & hospitality are valued.

**Job Types**: Full-time, Part-time

Pay: £9.67-£13.00 per hour

Expected hours: 10 - 45 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Tips

Ability to commute/relocate:

- Whitby: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person