Head Door Supervisor

2 months ago

London, United Kingdom SAFECROWDS Limited Full time

Are you looking for a new opportunity? Join the SAFECROWDS team.

We are currently recruiting for an experienced SIA Licensed Head Door Supervisor, within the Hospitality sector.

The opportunity:

- Head Door Supervisor at hospitality venues in London
- Leading large teams of experienced door supervisors within popular London hospitality venues.

Duties & Requirements

MUST be comfortable working in licensed premises, responsibilities will include:

- Leading and managing a team of experienced door staff and ensure that they consistently uphold the highest standards of customer service and safety.
- Promoting a safe, engaging workplace for their team and consistently demonstrate high levels of integrity in all areas of their work.
- Collaborate with your team and the client to ensure compliance with licensing regulations and venue-specific policies.
- Monitor and maintain a safe and secure environment for customers, staff, and property.
- Ensure that your team conduct all of their duties diligently and in accordance with relevant SIA regulations.
- Maintain constant vigilance to identify potential threats, unauthorised entry, or suspicious behaviour, and take the necessary actions to address them.
- Handle customer inquiries and concerns in a courteous and professional manner
- Report incidents and write detailed incident reports as required; including carrying out further investigations where reports are missing information or detail.
- Support with recruiting door staff and stewards; including scheduling and holding interviews.
- Developing your team through open, honest conversations, and conduct employee appraisals and identify training needs within the team.

Applicants Must:

- Hold a frontline SIA Door Supervisor License
- Be able to provide a 5-year work/school history
- Have 5 years previous Head Door Supervisor experience (essential)
- Have a strong sense of responsibility and accountability.
- Be able to communicate effectively, both verbally and in writing, with your team, clients and the authorities.
- Have experience of managing a team of at least 5 people.

In return we offer competitive wages and the opportunity to join a people focused, forward-thinking organisation.

**Job Types**: Full-time, Permanent

**Salary**: £15.00-£20.00 per hour

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Night shift
- Weekend availability

**Experience**:

- Head Door Nightclub: 5 years (required)

Licence/Certification:

- SIA Door Supervisor License (required)

Work Location: In person

Reference ID: HD1

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