Student Support Officer

3 weeks ago


Lincoln, United Kingdom University of Lincoln Full time

**Student Support Centre**:
**Location**: Lincoln

**Salary**: From £22,630 per annum

Permanent and full time at 1.0 FTE

**Closing Date**: Wednesday 17 May 2023

**Interview Date**: Wednesday 31 May 2023

**Reference**: SA9052E

We have an exciting opportunity to join the Student Support Centre as a Student Support Officer. Our dedicated and professional team provide students with practical help, advice, and support to resolve their issues and concerns.

The post holder will work as part of the wider Student Support and Advice Team, providing a wide range of services, information, and advice to both prospective and current students. The team work on a rota basis covering various tasks throughout the department, to support the students who contact us.

Student Support Officers are expected to work using their initiative to prioritise the needs of students and to identify areas of support in accordance with University guidelines and procedures, often working with students who need immediate support, and referring to services within the department and across the University. The role has a focus on providing excellent customer service to students, to staff within the department and to colleagues across the University. In addition, the post holder will be required to provide specialist administrative support to the Funding Team and Advice Workers, including support to the University’s Student Success and Engagement Team.

As one of the largest employers in the city, the University of Lincoln offers exciting career opportunities with the chance to grow and develop to reach your full potential. We also offer a wide range of staff benefits, including a generous annual leave allowance of 30 days per year pro rata (plus an additional 14 bank holiday and concessionary days), progressive pay rates, access to discounts at popular stores and more. This is a great opportunity to start your career at the University.



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