Salon Receptionist

At **Hair & Beauty**, we offer a collaborative and supportive work environment, along with opportunities for professional growth. We value creativity, innovation, and a dedication to providing an exceptional client experience.

We’ve a fabulous opportunity for a **Receptionist **to join our warm, fun and friendly team Ideally you’ll have experience working within a professional customer service environment. Along with a genuine passion for the hair and beauty industry, and for delivering exceptional levels of client care.

As Receptionist, you’ll ensure all our valued clients receive a fabulous warm welcome to our salon. While also playing a vital role to help enhance the client experience at every touchpoint and throughout each visit. This includes acting as a brand ambassador to keep our clients up to date with our latest offers and promotions. And using social media to help us further promote our brand and services to new and existing clients.

Day-to-day you’ll also take responsibility for responding to all enquiries, managing bookings, processing accurate payment transactions and placing stock orders. We’d _love _to hear from you if you also:

- have a natural warmth and friendliness that shines through in all your communications
- see our client needs and our salon standards as a priority, continually working to ensure these are met throughout the day
- can confidently, appropriately and successfully resolve client issues and requests in a timely way
- enjoy variety in your work, are highly flexible with a positive, can-do attitude and good problem solving skills
- are super organised with an eye for detail, to expertly manage all bookings using our salon system

Experience of using various IT, stock and payment systems would therefore be an advantage.

This truly is a unique career opportunity to work within our five-star salon with an enviable range of services and treatments on offer. And because we’re part of Slimming World’s head office team, you’ll be working for one of the region’s top employers receiving great career opportunities and a wide range of benefits.

Please note we’re based on Clover Nook Road, Somercotes with limited public transport. Hours of work are Monday 9:30am - 6pm, Tuesday 9:30am - 6pm, Wednesday 11:30am - 8pm, Thursday 11am - 7pm to Friday 9am - 6pm, with some flexibility to cover team absences and events including the occasional weekend.

**How to apply**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Sick pay

Supplemental pay types:

- Performance bonus

Work Location: In person