IT Support Engineer

1 month ago

Egham, United Kingdom Enterprise Rent-A-Car Full time

**Overview**

The spirit of a startup. The resources of Enterprise. When you bring your experience and talents here, you’ll join a team of start-up minded creators and leaders. But we’re also part of Enterprise Holdings, one of the world’s most respected companies andowner of brands like Enterprise Rent-A-Car®. For your career, and for your life, it’s the best of both worlds.

Bodyshop Management Solutions is the foremost supplier of professional IT systems, designed to increase the profitability and efficiency of the modern bodyshop. With experience owning and operating bodyshops, we have developed the system of choice for manyof the world’s leading accident repair centers.

**Responsibilities**

Key responsibilities and accountabilities for this position will include, but are not limited to the following:

- Resolving queries and providing solutions quickly and efficiently
- Capturing and documenting information to provide accurate analysis
- Diagnosing and solving hardware/software faults
- Installing and configuring computer systems and peripherals
- Logging customer/employee queries on Zendesk ticketing system
- Managing inbound call traffic with a positive and friendly attitude
- Visiting customer sites to install/repair/replace hardware & software
- Identify and troubleshoot reported issues, offering direct solutions or escalating to the relevant team(s)
- Maintaining strict adherence to the GDPR guidelines
- Liaising with suppliers and business partners, and maintaining interdepartmental relationships to improve communication and effectiveness
- Assisting with other departments and their projects

**Qualifications**
- Previous experience in a similar Support Engineer role
- Demonstrated customer service skills with high quality verbal and written communication
- Ability to multitask, prioritise and work efficiently during periods of high demand
- Demonstrated aptitude for problem solving using strong analytical skills
- Satisfaction from helping others and improving established processes, enhancing service standards
- Must be an excellent team player
- Must have good knowledge of Microsoft windows and Microsoft Office
- Knowledge of Linux is beneficial but not necessary

**Additional Information**

Please let us know about any accommodations you may need to participate in the recruitment process.
- **Hours**: 40 per week
- **Salary**: £22,000 to £25,000
- **Location**: Leeds or remote working within the UK

Entegral is a global team of individuals who collectively create a culture that strives to provide an inclusive environment where you can thrive. We offer an active community minded Diversity, Equality and Inclusion committee. We support our women throughmonthly employee resource groups. We believe in belonging through providing My Purpose, My Time paid time off to volunteer. We invest in your growth through dedicated Days of Development. We believe in people over process. We refine and challenge our agilemindset through various communities of practice. Your voice is important, and we have a commitment to listen in our company wide town halls.

  • 2nd Line IT Support Engineer

    1 month ago

    Egham, United Kingdom vertex-it-solutions Full time

    Our ever expanding client in Surrey are actively recruiting for 1st/2nd line Support Engineers. It is an exciting opportunity to join the company at this time of growth where you can excel within the organisation. Experience working in a desktop support and customer related environment Experience working with Windows 10, Office 365, troubleshooting and...

  • IT Support Engineer

    1 week ago

    Egham, United Kingdom Enterprise Rent-A-Car Full time

    **Overview** We are looking to hire a **Support Engineer**into a permanent role to provide production support and support maintenance activities of IT solutions, specifically booking tools. This role is home based however office prescnece would be expected for senior leadership meetings in Egham, Surrey circa 10 times per year. **Salary**: £28,000 -...

  • IT Support Engineer

    1 week ago

    Egham, United Kingdom Enterprise Rent-A-Car Full time

    **Overview** We are looking to hire a **Support Engineer**into a permanent role to provide production support and support maintenance activities of IT solutions, specifically booking tools. This role is home based however office prescnece would be expected for senior leadership meetings in Egham, Surrey circa 10 times per year. **Salary**: £28,000 -...

  • AV Helpdesk Support Engineer

    3 weeks ago

    Egham, United Kingdom Concept Full time

    AV Helpdesk Support Engineer Location: Egham - Salary: £25000 Contact: To apply for this vacancy, please send an email to: brenda.spink@concept-ltd.co.uk with your name, contact telephone number and attach the latest copy of your CV. Helpdesk Support Engineer Egham/Staines Salary up to £25,000 A leading global audio...

  • AV Helpdesk Support Engineer

    1 week ago

    Egham, United Kingdom Concept Full time

    AV Helpdesk Support Engineer Location: Egham - Salary: £25000 Contact: To apply for this vacancy, please send an email to: brenda.spink@concept-ltd.co.uk with your name, contact telephone number and attach the latest copy of your CV. Helpdesk Support Engineer Egham/Staines Salary up to £25,000 A leading global audio...

  • 1st Line Support

    3 weeks ago

    Egham, United Kingdom Cantello Tayler Recruitment Ltd Full time

    1st Line Support Cantello Tayler Recruitment are currently recruiting for a 1st Line Support Engineer to join our client based in Egham. The successful 1st Line Support Engineer will be responsible for:Taking full responsibility for assisting internal staff by being the first point of contact for technical queries.You will be involved with a variety of...

  • 2nd Line Support

    3 weeks ago

    Egham, United Kingdom Techunite Ltd Full time

    Techunite Ltd are recruiting for a 2nd line support engineer to join a company based in Egham. Hybrid remote working offered and there will be visits to customer sites.You will need to have an MSP background and any experience with google workspace will be an advantage.Key Responsibilities * Serve as the point of contact for all IT support requests and...

  • Production Engineer

    1 month ago

    Egham, United Kingdom Owen Daniels Consultancy Full time

    **Production Engineer** **Permanent** **Competitive salary + benefits** **Egham, Surrey** **We are working with a client who specialise in the development and manufacturing of x-ray and light detector modules. They are looking for a Production Engineer to join their team on a full-time, permanent basis.** **Production Engineer** - Working hands on,...

  • Engineering Coordinator

    7 days ago

    Egham, United Kingdom Fairmont Windsor Park Full time

    **Engineering Coordinator**: - Competitive + Generous Service Charge **We treat our people like family and our guest like royalty!** Located in a beautiful country setting with over 200 bedrooms including 30 opulent suites, the hotel will also feature indulgent dining experiences, elegant event spaces and a unique wellness focused destination with...

  • 2nd Line Support

    4 weeks ago

    Egham, United Kingdom Techunite Ltd Full time

    Techunite Ltd are recruiting for a 2nd line support engineer to join a company based in Egham. Hybrid remote working offered, and the rest of the time will be going to some local customer sites. As well as general IT support to customers you will be looking after a number of users across g-suite so any experience with that would be beneficial but we would...

  • Project Engineer

    2 days ago

    Egham, United Kingdom Reed Engineering Full time

    Project Engineer Location: Egham, UK Job Type: Full-time Salary: £38,000 We are seeking a (Hydraulic) Project Engineer to join our globally recognised leader in OEM hydraulic test and motion simulation systems. The role is pivotal in coordinating project elements such as engineering design, manufacturing, installation, commissioning, and documentation to...

  • Project Engineer

    1 day ago

    Egham, United Kingdom Reed Engineering Full time

    Project EngineerLocation: Egham, UKJob Type: Full-timeSalary: £38,000 We are seeking a (Hydraulic) Project Engineer to join our globally recognised leader in OEM hydraulic test and motion simulation systems. The role is pivotal in coordinating project elements such as engineering design, manufacturing, installation, commissioning, and documentation to...

  • Project Engineer

    3 weeks ago

    Egham, United Kingdom Reed Engineering Full time

    Project Engineer / Hydraulic Engineer Location: Egham, UK Job Type: Full-time Salary: up to £38,000 We are seeking a (Hydraulic) Project Engineer to join our globally recognised leader in OEM hydraulic test and motion simulation systems. The role is pivotal in coordinating project elements such as engineering design, manufacturing, installation,...

  • Project Engineer

    1 week ago

    Egham, United Kingdom Reed Engineering Full time

    Project Engineer / Hydraulic Engineer Location: Egham, UK Job Type: Full-time Salary: up to £38,000 We are seeking a (Hydraulic) Project Engineer to join our globally recognised leader in OEM hydraulic test and motion simulation systems. The role is pivotal in coordinating project elements such as engineering design, manufacturing, installation,...

  • Lift Service Engineer

    3 weeks ago

    Egham, United Kingdom Hunter Mason Consulting Full time

    A leading and award winning Nationwide independent lift engineering company are currently seeking a well experienced Lift Service Engineer to support them in a key area of growth in their business covering Surrey. They offer an attractive financial package of up to £45,000 and an opportunity to grow and develop. As a Lift Engineer you will be responsible...

  • Lift Service Engineer

    7 days ago

    Egham, United Kingdom Hunter Mason Consulting Full time

    A leading and award winning Nationwide independent lift engineering company are currently seeking a well experienced Lift Service Engineer to support them in a key area of growth in their business covering Surrey. They offer an attractive financial package of up to £45,000 and an opportunity to grow and develop. As a Lift Engineer you will be responsible...

  • Lift Service Engineer

    3 weeks ago

    Egham, United Kingdom Hunter Mason Consulting Full time

    A leading and award winning Nationwide independent lift engineering company are currently seeking a well experienced Lift Service Engineer to support them in a key area of growth in their business covering Surrey. They offer an attractive financial package of up to £45,000 and an opportunity to grow and develop. As a Lift Engineer you will be responsible...

  • Project Engineer

    2 weeks ago

    Egham, United Kingdom Reed Engineering Full time

    Project Engineer / Hydraulic EngineerLocation: Egham, UKJob Type: Full-timeSalary: up to £38,000 We are seeking a (Hydraulic) Project Engineer to join our globally recognised leader in OEM hydraulic test and motion simulation systems. The role is pivotal in coordinating project elements such as engineering design, manufacturing, installation, commissioning,...

  • Project Engineer

    1 week ago

    Egham, United Kingdom Reed Engineering Full time

    Project Engineer / Hydraulic EngineerLocation: Egham, UKJob Type: Full-timeSalary: up to £38,000 We are seeking a (Hydraulic) Project Engineer to join our globally recognised leader in OEM hydraulic test and motion simulation systems. The role is pivotal in coordinating project elements such as engineering design, manufacturing, installation, commissioning,...

  • IT Field Engineer

    2 weeks ago

    Egham, Surrey, United Kingdom Sanderson Recruitment Plc Full time

    Role: IT Engineer (G Suite)Location: Hybrid in Egham - some site visits required, all in london but travel is expensedSalary: GBP35,000 - GBP40,000Are you a motivated Field engineer with extensive G suite experience, are you a meticulously and driven problem solver with a can do attitude? Then you'll value the highly specialised and parliamentary...