Digital Trainer

To provide a range of learning interventions to support users of IT systems across sites supported by Innovate Healthcare Services. This will include the design, development, planning, organisation, and delivery of learning solutions using appropriate learning language and technologies in a variety of delivery methods. Create interactive and engaging e-Learning content, materials, and resources to support IT learning interventions. Documentation and evaluation of the learning provided is also a key task.

Preparation and Evaluation Set up training accounts and award access levels prior to training. Create and develop lesson plans, subsequent exercises, and schemes of work in line with Standard Operating Procedures Develop and maintain manuals and users guides to support training and end users. Design learning interventions appropriate to the skills needed and the learner requirements. Extract and analyse reports on training queries as requested.

Provide support to e-learners where required. Ensure users are aware of relevant legislation and policies relating to the training being undertaken. Inform staff of audit trails and how they relate to the use of the IT systems being trained. Assist in training and delivery of externally accredited courses.

Communication Liaise with internal or external stakeholders to identify those who need additional support. Co-ordinate learning activities with Business Change and Communications Teams. Assist in the development of relevant content for publication on Intranets, Extranets and other content sources. Answer all queries in a professional manner to help and support the Digital Training team and its trainees.

Other Duties and Responsibilities Inform staff of fire safety procedures and take responsibility for staff in such events during training sessions. Undertake system administration including set-up and access to the IT computer network ensuring the IM&T security policy is adhered to by members of staff. Responsible for implementation and support of Digital systems including new versions testing up grades, software support and on-going development, systems administration, and user set-up. To work additional hours/outside normal working hours on occasions for project implementations with notice and in consultation with the post holder.