Traffic Clerk

**About the Role**

Would you like to spend your weekends enjoying the things you love in life or with your friends and family? Does a Monday to Friday job sound like something you would like? Are you looking for a role in a depot traffic team, and would you like to join a business that puts its people first? If this sounds good to you, please read on

We are looking for a Traffic Clerk in our Ipswich depot to be part of a team that works together to provide excellent service. You will be a key part of the Tuffnells team and play a huge part in our growth and success. This role is about more than just providing great service, it is about putting our customers at the heart of what we do every day.

This role is working 40 hours per week, **Monday - Friday 11.00 - 20.00**

If you are looking for flexibility in your working days or hours, then feel free to discuss this as part of the interview process as we always look to accommodate needs of our team to suit their work life balance.

As a Traffic Clerk, you will support in ensuring drivers are fully briefed and de-briefed at the beginning and end of their days as well as speaking with drivers throughout their shift. You will liaise with customer service and the warehouse teams to resolve queries that come in during the day and make sure the system is up to date to be able to show the performance on the road.

**You will need to**
- Ideally have experience working within a transport operation or administrative role
- Have strong communication skills and the ability to build excellent relationships with team members
- Be computer literate and confident in the use of technology and IT systems
- Have a basic knowledge and understanding of Health and Safety
- Be motivated and passionate
- Have a strong work ethic and desire to work as a team to help Tuffnells succeed
- Ideally have experience working within the Supply chain, logistics, FMCG, warehouse or distribution sector

**What's in it for you?**
- Monday to Friday Working Hours
- Recommend a Friend Scheme - refer someone to work here and you could each receive a **£500 bonus**:

- Free Employee Assistance Programme
- **Access to MyRewards** - Tuffnells Reward and Recognition platform, including discounts at hundreds of retailers
- Uniform and PPE Provided
- 25 days annual leave (rising with length of service) + 8 days Public Holidays
- 4% Employer Pension Contribution
- Life Assurance

**About Tuffnells**

We are the number one next-day carrier of irregular-sized parcels and freight.

A ‘People First' business, with an open and inclusive culture, we operate a friendly business, full of passionate, enthusiastic, and dedicated people who are proud to wear the Tuffnells badge.

We believe that a culture of equality, diversity and inclusion not only benefits our company but supports wellbeing and enables our team members to feel that they belong.

We are committed to promoting a working environment based on dignity, trust and respect, and one that is free from discrimination, harassment, bullying or victimisation.

We are proud of our company values and always look to take **PRIDE** in what we do - **People, Respect, Integrity, Deliver, Excellence.**

**What Next?