Office Receptionist

4 months ago

London, United Kingdom Caprice Holdings Full time

Caprice Holdings, a renowned collection of London’s favourite restaurants, is known for its iconic venues and exceptional service. Our diverse portfolio includes some of the city’s most celebrated dining establishments, and we are committed to creating memorable experiences for our guests.

We are seeking a friendly, professional, and highly organized Office Receptionist to join our team. You will be the first point of contact for visitors and callers, providing exceptional service and support in our office. This role is crucial in ensuring smooth operations and maintaining a welcoming environment.

Key Responsibilities:

- Greet and welcome visitors with a warm and professional demeanour.
- Manage the reception area, ensuring it is always clean and presentable.
- Assist the Office Manager with seasonal events.
- Be part of the Property Team social committee; assisting and planning company and department events.
- Answer, screen, and direct incoming phone calls promptly and efficiently.
- Handle incoming and outgoing mail, packages, and deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Assist with scheduling meetings, appointments, and coordinating room bookings.
- Provide administrative support to the Office Manager as needed.
- Maintain and update contact lists and employee directories.
- Log all maintenance issues for the building.
- Order and manage office supplies, ensuring stock levels are maintained.

Qualifications:

- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Friendly and welcoming personality with a commitment to providing outstanding customer service.
- Ability to handle a busy reception area and manage time effectively, being proactive in any downtime.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Professional attitude and appearance.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multi-task.

**Benefits**:

- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
- Unrivalled opportunities for progression across the Group
- Paid overtime
- 28 days holiday, increasing with length of service up to 5 extra days
- Recommend a friend scheme with great bonuses per individual referral
- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more
- Reward programmes, long service awards, and staff recognition and incentives
- We promote a working environment in which equal opportunity and diversity is recognised, valued and encouraged._

INDFOH

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