Receptionist

2 days ago


Leeds, United Kingdom paretofm Full time

**Salary**:Up to £25k dependent on experience

**Location**:Leeds

**Contract Type**:Permanent

**Hours**: 40 hours per week

**Overview**

The person needs to be a team player, who will always go above and beyond to achieve.

Reporting directly to the Senior Workspace Coordinator, to manage and develop a workplace experience that meets and exceeds customer expectation.

Joining a Multi-Skilled Team in delivery an excellent customer experience, whilst ensuring all services are delivered to contract and legal requirements.

**Key Responsibilities**:
**Front of House & Security**
- Be a friendly face, welcoming and making sure visitors and staff are comfortable at all times
- Show confidence in supporting and communicating the Client’s security policy if you feel it’s being challenged
- Proactively participate in onsite team meetings regarding all things FOH
- Ensure the reception area is always clean and tidy - reporting any necessary repairs or replacements

**Mail & Logistics**
- Handle incoming post and packages, collecting outgoing and distributing incoming mail once per day
- Ensuring mail handling area/post room is always kept clean and tidy, minimising risk of items going missing or getting damaged

**Admin Support**
- Support the team by gathering information required to deliver monthly reports
- Assist with new starters and leavers process
- Must be prepared to ‘fill the gaps’ and step into any of the Workspace roles in times of constrained resource.
- Supporting internal events as required
- Check stock levels and order/replenish as required.

**Key Skills**:

- Good communicator
- Knowledge of IT software - Office and other business critical software
- Able to work on own initiative or as team player
- Adaptable to various duties of the post
- Confident and courteous manner
- H&S knowledge and awareness
- Commitment to customer care
- Cultural sensitivity and awareness

**Experience**:

- Experience in similar role
- Experience in a fast-paced environment
- Proven experience in a customer service environment.

**Desirable**:

- First Aider
- Fire Warden


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