Senior Support Worker

7 months ago


Bury, United Kingdom Pennine Care NHS Foundation Trust Full time

The Learning Disabilities Care Hub as part of the Specialist Network within Pennine Care NHS Mental Health and Learning Disabilities Trust are recruiting for Cambeck Close short breaks.

An exciting opportunity has arisen to come and join our team supporting Children & Adults with a Learning Disability with or without Autism who are accessing short breaks provision. We require 4 senior support workers who will provide care and support to service users, their families and carer's with post holders having a good level of effective communication skills. You will routinely interact with service users, their families and carer's and a wide range of professionals from across the Bury area.

We are looking for individuals to join our new service who have excellent interpersonal skills the post holders will also provide supervisory support to the other Support Workers and will interlink with the Unit Manager, Administrator and other professionals working within the service.

The post holder will work within the Cambeck close service within the borough of Bury and may at times work across the footprint of Pennine Care.

PCFT are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

Please see full job description.

Under the supervision and working in partnership with a Unit Manager provide and deliver a high standard model of care contributing to the ongoing assessment, providing and monitoring care based on evidence and working in partnership with the multi-disciplinary team.
Provide compassionate, safe and effective care and support to clients.
Monitor the physical, mental, emotional and behavioural health and wellbeing needs of service users within their care on a continual basis in partnership with patients, families and carer’s, ensuring appropriate escalation when required.
Support service users to improve and maintain their mental, physical, emotional and behavioural health and well-being.
Promote comfort and well-being by ensuring that the service users personal and social needs are met and be able to care for their nursing needs as required and directed within individualised care plans alongside the multi-disciplinary team. Prioritise and manage own workload, recognising where elements of care can safely be delegated to other colleagues, family members and carer’s.
Provide and receive sensitive information concerning a service user medical and/or emotional condition. Work with the multi-disciplinary team and engage with other agencies and community teams to ensure a safe, individualised approach to the admission and discharge of service users.
Maintain accurate, contemporaneous service users records in line with Trust policy.
To ensure that interventions are provided within a least restrictive environment where possible. Provide effective evidence-based care for service users under the indirect supervision of the service manager in order to perform non-complex activities, in line with clinical governance and professional standards.

Communicate effectively with dignity and respect to all service users, their
families and carer’s giving consideration to potential barriers to understanding. Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care.
Recognise and report any situations, behaviours or errors that could result in poor care outcomes. Report accidents, incidents, near misses or complaints following Trust policies / procedures.
Contribute to a culture where all staff feel safe to raise their concerns [and
that] speaking up about what these are is a normal part of their routine.

Recognise the effects of medicines, allergies, drug sensitivity, side effects,
contraindications and adverse reactions. Undertake safe and effective administration and optimisation of medicines in accordance
with Trust policy. Administer medicines via the following routes, oral, topical, rectal, subcutaneous and intramuscular in line with Standards and Trust policies. Understand processes for escalation of concerns to seek timely advice where concerns arise, including in an emergency.
Attend mandatory training in relation to managing physical health needs / medicines management as required and maintain compliance with required training. Comply with Trust policy in relation to any safety critical medicines. Monitor the condition and health needs of service users within their care following administration of medication.
Recognise and report an


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