Food & Beverage Assistant

6 months ago


Chester, United Kingdom Crabwall Manor Hotel & Spa Full time

We are passionate about ensuring a memorable stay for our guests, and strive to ensure personal service, commitment, and individuality are at the heart of all we do.

In addition to Salary, staff also receive a percentage of service charge gratuities depending on hours work in restaurant evening service, this is added into monthly pay. As well as all overtime above 40 hours per week paid.

Our aim is to create a truly memorable stay for all our guests so they will want to come back time and time again.

Depending on experience range of pay

**The main responsibilities of the roles include**:

- _To acknowledge and assist guests at the earliest opportunity, providing outstanding customer service and a professional attitude at all times._
- _To take orders in line with the hotel’s procedures, reading back to the customer to ensure accuracy._
- _To confidently work within all sittings - breakfast, lunches, dinners._
- _Understanding and be aware of all hotel offers and rates._
- _Understanding the hotels facilities and food and beverage operations._
- _Ensuring the bar and restaurant areas remain highly presentable and hygienic at all times._
- _Ensuring all products are entered into the till correctly before serving to guests._
- _A real passion for providing excellent customer services is a_ _must_ _as the ability to interact and engage with our guests is paramount._
- _High attention to detail._
- _Previous experience, ideally in a hotel or hospitality background is preferred but not essential as full training will be provided._

**Job Types**: Full-time, Permanent

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Gym membership
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: In person



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