Student Experience Coordinator

5 months ago

Torquay, United Kingdom EF Language Schools Ltd Full time

A career with EF combines the support and opportunity of a large international organisation with the spirit and energy of a small business. We look for thinkers and doers - creative, collaborative, and motivated people who are excited by education, communication, and travel.

If you enjoy speaking with students in person on a daily basis whilst supporting local staff with welfare and general course-related queries. If so, this role could be the one for you

EF Torquay is searching for energetic and organised individuals to join our team as a Student Expereince Coordinator. This is the perfect opportunity to develop your customer service skills whilst gaining experience with an international company.

**The Role**

As the student experience coordinator, you will be the face of the EF school for both our students and our staff. You will be overall responsible for welcoming the students and staff into the school with a smile, being approachable for their needs as well as creating a lively and exciting atmosphere for them to enjoy day to day.

You will be working with the summer management team to deliver an exceptional experience to our students. This means you will be involved in a number of different areas including preparing and running arrivals, relaying activity information and delivering briefings to new staff. You will also be involved in the running of activities as well as dealing with student discipline and welfare issues should they arise.

The role will include daily administration using the EF system, Atlantis and Elektra.

**The ideal Student Experience Coordinator**:

- Must be a team player that can lead from the front
- Must be outgoing and great attention to detail
- Able to take responsibility naturally
- In terms of mindset, we all have a ‘going above and beyond, never settling for the status quo' mentalit
- Can-do attitude who is capable of using their own initiative as well as being approachable with excellent interpersonal skills
- Is legally able to work in this country

**What will you take away?**

The role can be very rewarding as it involves working alongside all the departments as well as closely with the students. You will develop knowledge from each department and is, therefore, a great stepping-stone for future roles within the company. Dealing with student and staff queries daily, you will not only enhance your customer service skills but also your communication skills and your ability to problem-solve and react quickly to demanding tasks.

**What does EF offer?**

To full-time permanent staff, we offer:

- Global Career Opportunities
- Tuition fee reimbursement for higher education
- English Live training
- Global Professional and Personal Development Trainings
- Discounts on EF programs
- Strength Finder training
- Global trainings
- A friendly and international environment in a central location
- Be part of a truly international environment with a young, energetic team of co-workers by your side

In our company, we all have a ‘going above and beyond, never settling for the status quo’ mindset. If you think the same and want to be the person who makes a difference for our students, then don’t hesitate and apply

**About EF Education First**:
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. Check our more about our culture following this link.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment.  References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.  Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.  Appropriate suitability checks will be required prior to confirmation of appointment.

**Job Types**: Full-time, Temporary contract
Contract length: 8 weeks

**Salary**: £570.00-£590.00 per week

**Benefits**:

- Canteen
- Company events
- On-site parki

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