![Yusen Logistics (UK)](https://media.trabajo.org/img/noimg.jpg)
Quality Advisor
6 days ago
Job Ref
RMK588-2
City:
Bedford
Department
Asset Light Logistics
Salary
Status
Full Time
Type
Permanent
**More details**:
Quality Advisor
Bedford, Bedfordshire (with hybrid working)
The Company
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
We are looking for a Quality Advisor to join us on a full-time, permanent basis.
The Benefits
- Salary of £29,800 per annum
- 25 Days’ Holiday (Excluding Bank Holidays)
- Company pension scheme
- Employee benefits i.e. Discount schemes including E-vouchers and gift cards, gym membership as well as a recognition platform
- Critical Illness Cover
- Company Sick Pay
- Maternity, Paternity and Adoption Leave
- Employee Wellness initiatives
If you have experience with root cause analysis and CAPA management, this is the perfect opportunity to join our ambitious business and drive your career forward.
Alongside the many benefits we offer, we also provide competitive rewards packages and a wide range of opportunities to help you develop and grow. This includes support to gain qualifications, encouragement to attend training programmes and help making your career flourish.
So, if you want to step into a role that will nurture your skillset and reward you generously for your hard work, we would love to hear from you.
The Role
As a Quality Advisor, you will be tasked with leading investigations into issues and incidents that our teams or customers have experienced.
Working to help customers build confidence and trust in our services, you will monitor supply chain quality and compliance as well as adherence to customer SLAs, guidelines and regulations.
You will ensure all complaints are accurately recorded, and investigated whilst recommending corrective actions.
Additionally, you will:
- Escalate serious issues and deviations
- Conduct and support internal audits and self-inspections
- Provide regular updates to customers during the investigation process
- Ensure compliance with requirements for healthcare and pharmaceutical products
- Provide data and trend analysis, reports and presentations
About You
To be considered for the Quality Advisor, you will need:
- Experience of Root Cause Analysis methodology
- Experience of CAPA management
- Strong attention to detail
- Good analytical skills
- To be IT-proficient, specifically in MS Office suite
- Good written and oral communication skills
Other organisations may call this role Quality Advisor, Quality Process Advisor, QA Advisor, or Compliance Advisor.
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