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Casual Retail Team Member

4 months ago

Solihull, United Kingdom COOK Full time

Come and join our friendly fun teams and make peoples day with a smile and amazing Food in our Cook Shop in Solihull be part of our Cook family.

We are looking for a Casual Team Member 12hrs per week to include some weekend working due to some lone working do need to be over 18

Excellent Benefits including our amazing CookieJar with smart Spending, discounts on leading Fashion & Sports shops (New Look 10% ) Eating out and in, ( Zizzi’s 10% ) Cinema Tickets, Theatre Tickets, Beauty stores and many more it is unbelievable

REMARKABLE SERVICE
- The customer is always more important than anything else you are doing.
- Offer every customer a taster and use it as an opportunity to talk about our food.
- Ask open questions and provide expert information about our food, as appropriate.
- Share information with the customer on new products, what goes with what, side dishes, serving suggestions, garnishes and so on.
- Be thoughtful - help carry bags to car, entertain children, offer another basket. Do whatever you think appropriate to help the customer have a good experience.

If you are a Foodie then great but we will train you to know

Our products, including how and where they are made. Understand what dishes suit which occasion - be an expert

and

To use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions

REMARKABLE BUSINESS
- Know your shop targets and aim for them
- We are a food business - make sure the shop always looks immaculate, clean and spotless.
- Make sure stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately. Use in store computer to record till data.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Checking in deliveries and placing orders.
- Ensuring paperwork is complete and accurate.
- Assist with stock taking as required.
- Look smart with apron, and name badge at all times.
- Support your Shop Manager and Team members by being an active part of the team, being willing to contribute and roll your sleeves up, and work together to create a remarkable shop

**Job Type**: Part-time
Part-time hours: 8 per week

**Salary**: £10.60-£11.00 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- Profit sharing
- Referral programme
- Store discount

Schedule:

- Day shift

**Experience**:

- Retail: 1 year (required)

Work Location: In person