Senior Car Park Attendant
19 hours ago
**Do you want a new role that enables you to have a better work-life balance?**
We're looking for a new member of staff with previous team leader experience to complement our dedicated team on a **permanent** basis. You will be working 4 shifts on and then 4 shifts off, giving an average of 42 hours per week, working shifts of either **7:00am to 7:00pm, 8:00am to 8:00pm and 9:00am to 9:00pm.** This will give you plenty of time to enjoy a great work/life balance. Sounds great, doesn't it?
Working as the Senior Parking Host on the shift, you will provide support, training and guidance to the team, ensuring a safe and secure environment is provided for customers and their vehicles.
**Benefits**
- Hourly rate - £13.00
- 22.5 days holiday
- Pension
- Free car parking pass 24 hours a day in the city centre
- Company bonus scheme
The duties of this role will include patrolling the car parks on foot, cleaning the car parks including litter picking, jet washing, deck cleaning, cobwebbing and general housekeeping, operating car parking equipment when needed, monitoring activity around the sites and helping our customers. Alongside these duties you will also supervise a small team.
**Main duties include**:
- In addition to your Parking Host role of patrolling and cleaning the car parks and providing excellent customer service, you will also provide support to the Business Manager at sites within the cluster
- Ensure all staff across the cluster are trained in new procedures & processes
- Ensure customer complaints and/or incidents are documented, reported, acknowledged, reviewed, and closed within set timeframes
- Review local systems & procedures in response to customer needs
- Actively contribute to site business plan and review meetings, completing all tasks assigned by the Management Team on time
- Deliver team-training targets via active training plans with quarterly reviews
- Maintain high operational standards by fully adhering to Management Control Systems tasks
- Report and monitor all faulty equipment, facilities and/or signage (including all impact services)
- Ensure full compliance with ISO, Health & Safety procedures & audits
- Update daily site KPI data for handover and put actions in place to address any issues
- **Previous experience of working in a supervisory / team lead / management role is essential**:
- Previous customer service experience
- Have a flexible can-do attitude to work
- Previous cash handling experience
- Excellent communication skills
- **A full UK driving licence with no more than 6 points is essential.**
**Job Types**: Full-time, Permanent
**Salary**: £28,392.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 12 hour shift
- Day shift
Supplemental pay types:
- Bonus scheme
Licence/Certification:
- Driving Licence (required)
Work Location: One location
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