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Deputy Head Housekeeper

4 months ago

Lytham St Annes, United Kingdom The Dalmeny Resort Hotel Full time

The Dalmeny Resort Hotel, originally opened in 1946, has a very good reputation for excellent customer service and outstanding housekeeping. We are looking to recruit an enthusiastic Deputy Head Housekeeper to join our hard working Housekeeping team

**QUALIFICATIONS/EXPERIENCE**
- Minimum of 2 years experience of working in a Housekeeping Department preferred
- Management experience required
- Experience of working in a customer facing environment required.

**KEY RESPONSIBILITIES**
- Co-operates and communicates with all Head Housekeeper and Housekeeping Assistants at all times.
- Interacts with guests and individuals outside the hotel, i.e. suppliers.
- Reports directly to the Head Housekeeper on all issues affecting the department.
- Supervises the activities of all employees within the housekeeping department in order to ensure efficient and effective working practices.
- In the absence of the Head Housekeeper produce rotas inline with budgeted figures
- Monitors and evaluates the bedrooms and public areas with the use of a checklist.
- Provides back up and support for the Head Housekeeper at all times.
- Assists with the training of the team.
- Attends courses and training sessions when required
- Completes daily work schedule/job list
- Conducts effective working relationships
- Ensures the team are reporting maintenance/room issues to the Head Housekeeper
- Motivates fellow employees
- Ensures that all employees adhere to the rules and regulations set by the hotel
- Ability to work under pressure and to adapt timetable to cope with the changing needs of the business/department.
- Stock control.
- Any other tasks required to provide and efficient and effective running department.
- Have a can do attitude.

**Here at the Dalmeny Resort Hotel, we offer a range of employee perks**
- Free employee food is currently available to team members working a shift of 6 hours or more to be enjoyed as part of a rest break.
- Complimentary Health Club membership including a 20 metre heated pool, Whirlpool Spa, Dry Heat Sauna and Steam Room and a fully equipped Gymnasium worth £45 a month for any contracted employee following 3 month probationary period.
- 10% off all Spa Treatments to use in our new fully refurbished Spa

**Salary**: From £23,000.00 per year

**Benefits**:

- Discounted or free food
- Gym membership

Schedule:

- Holidays
- Weekend availability

**Experience**:

- housekeeping: 1 year (preferred)
- management: 1 year (preferred)

Work Location: One location