Regional Administrator

Our Vision:
‘**_To be recognised as an exceptional and trusted provider of primary veterinary care to our patients and clients within the communities that we serve. Every patient, every client, every visit_**_’_.
Village Vet is a progressive, forward-thinking, premium veterinary group with small and medium-sized first opinion practices, 4 large 24-hour hospitals and a referral centre. Village Vet is based in London, Hertfordshire, and Cambridge. We believe in supporting and investing in our staff, investing in our facilities, and ensuring that our clients and their pets receive only the very best, modern first opinion or specialist care. Our staff are motivated and encouraged to gain additional certifications across all levels of employment and we offer career progression within our group. We have a strong recognisable brand, and we are looking for people who share our vision and our culture. We have over 400 staff members across our 32 sites and are very proud of our achievements and our reputation in the veterinary profession.
**Your role and responsibilities**
The Village Vet Group are seeking a Regional Administrator to support their Central Office team. This position is remote but ideally based close to either London, Hertfordshire, or Cambridgeshire (Village Vet sites).
The role involves:

- Managing Locum bookings for Veterinarians and Nurses across the Village Vet Group, building relationships with agencies, completing necessary documents
- Working with Linnaeus People and Culture Team where required regarding queries, data reports and projects
- Involvement in managing multiple rotas of teams across the Village Vet sites, communicating changes with the team.
- To be committed and passionate about the success of Village Vet through growth and development of the business and its people. Be committed to excellence in everything we do, influence operational efficiency and performance
- Responsible for the onboarding process and associated administration, working closely with the People and Culture department and Operations Managers.

Health Plan Coordination:

- Daily reconciliation of health plans.
- Daily processing of online portal orders.
- Management of failed and cancelled plans.
- Providing support to practices on the day to management of health plans.
- Resolving client queries in regard to the health plan

You will have:

- Excellent organisational and administrative skills
- Ability to maintain confidentiality
- Excellent inter-personnel skills along with good written and verbal skills
- Ability to coordinate and complete projects
- Knowledge of Practice Management systems and Cascade package is preferred. Training will be provided
- Ability to work unsupervised or in a team
- Ability to work in a fast-paced, deadline driven, dynamic environment.

Rota: 42 hours a week, Monday to Friday.
**Benefits**
- 25 days holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Enhanced sickness pay
- E-car salary sacrifice scheme
- Enhanced equal family leave
- Wellness program including:

- Employee assistance programme
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle-to-work scheme
- Recruitment referral reward scheme

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
**Part of an amazing global family**
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 veterinary health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.
Our Associates are fundamental to our success, and we are proud to count some of the finest specialists, veterinary surgeons, and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

**Salary**: £21,000.00-£26,000.00 per year