Receptionist

3 weeks ago


London, United Kingdom Threadneedles Hotel Full time

This is a fantastic opportunity to join one of City of London’s finest boutique properties as a full time Receptionist working 5 of of 7 days on a rota basis. The 74-bedroom property is full of unique elements and part of The Autograph Collection from Marriott.

Threadneedles Hotel was formerly head offices of the London, City and Midland Bank headquarters from the 1880s.

The original building, designed by W & A Moseley was built in 1856 and was transformed into Threadneedles Hotel in 2002, and sensitively adapted into a striking lobby, bar and restaurant on the ground floor and a hotel.

The 130,000 sq. ft. listed building is just minutes away from the Bank of England and the Royal Exchange; it is the City's oldest surviving premises for a joint-stock bank.

**What will I be doing?**

Our receptionists are an integral part of the team and often the person a guest meets when they visit one of our luxury hotels.

You will be responsible for guest check-in and check-out and respond to a variety of queries both face to face and on the telephone in an efficient, friendly and professional manner.

This role is a critical part of the customer experience and your job is to make every moment memorable by ensuring a first class service in everything you do.

**What are we looking for?**
- Previous experience as a receptionist, ideally working in 5 or 4 Star Deluxe hotel
- Superb customer service skills
- Exceptional standard of personal presentation
- Be able to work under pressure and maintain a calm persona

**Why us?**

You will be working as an important part of a fantastic team and for a company that truly cares about your wellbeing and job satisfaction. We are proud of our people and you are our priority. We passionately believe if our staff our happy, our customers will be well taken care of.

**Top Ten Benefits to join our team**
- 28 days’ holiday rising to 33 with length of service. (Including bank holidays)
- Investment into your career with our Apprentice programmes
- Online Learning courses available
- Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.
- Interactive health and wellbeing platform.
- Health care cash plan benefits package
- Contributing to your future with the Pension scheme
- Recognition of positive contributions aligned with our company benefits
- Quarterly celebrations of outstanding performers
- £500 referral fee if you recommend someone to work for us.

**_Plus, unique perks for each YTL property. _**

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

Schedule:

- Monday to Friday
- Weekend availability


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