Front of House Staff

5 days ago


Norwich, United Kingdom curious directive Full time

‘The always excellent curious directive’ - The Guardian

‘curious directive are theatre pioneers’ - The Telegraph

**FRONT OF HOUSE STAFF: Job description**

**Responsible to**: DUTY MANAGERS

**About Botanical Garden Bar & Kitchen**

Botanical Garden Bar & Kitchen is curated by multi-award-winning theatre company, curious directive. Situated in the medieval garden of our creative home, this is a green oasis in the heart of NR3.

Fast becoming the go-to outdoor bar in Norwich, with only 16 tables in a 300m2 garden, and our new indoor dining area the ‘Potting Shed’, customers can enjoy a quiet drink on deckchairs or dine at tables.

All produce is thoughtful, with a local story.

The garden boasts a heritage vegetable patch, a micro-wildflower meadow, a medicine garden and an ink garden, as well as a pick-your-own mulberry bush in August. Gins are infused on-site and our beehives produce delicious honey.

The perfect summer evening - and with cosy heaters and parasols for colder months - Botanical Garden Bar & Potting Shed is a magical place to while away the time.

**FRONT OF HOUSE STAFF at Botanical Garden Bar & Kitchen.**

This is a unique, exciting role for someone with excellent people and forward thinking skills, a creative mind, a love of great food and drink, and a passion for doing things a bit differently.

Front of House Staff will play a vital role within our small, dynamic team and will be the driving force for Botanical Garden Bar & Kitchen during its seasonal opening period.

Below you will find a list of key duties and the skills that we think you’ll need for the job. This list is not exhaustive or exclusive and you don’t have to tick every box - if you think you are the right person for us, we want to hear from you.

**Botanical Garden Bar & Kitchen Key Duties**

Food and Drink
- Greet customers and create a welcoming atmosphere.
- Use a till system to take orders and card payments.
- Serve drinks at the bar or at tables, along with food.
- Collecting glasses and washing up.
- Maintenance of the garden area and indoor bar & restaurant.
- Ensuring all public areas (including the entryway and garden) are safe, and look presentable and welcoming.
- Ensuring toilets are up to standard prior to opening to the public, and to check in-shift along with team members.
- Sort the rubbish and put the bin bags out for collection at the end of each shift.
- Restock bar as necessary.
- Promoting the wider work of curious directive to customers of the bar & restaurant.

**Skills & Experience**
- Experience in the hospitality sector, ideally.
- Customer Service experience.
- Strong time management skills.
- A positive, enthusiastic approach to work.
- Excellent verbal communication skills.
- A strong sense of initiative.
- A sense of adventure

**Terms and Conditions**

Hours: 4 - 20 hours/week

**Salary**: £11.44 per hour

Probation: 2 weeks

Location: Norwich

Contract type: Self Employed (Freelance) 1st May 2024 - 31st July 2024

**To apply**

1. Please read the Application Pack carefully.

2. Please write a short personal statement (no more than one sides of A4), **OR** submit a video statement (max. 5 mins), succinctly covering the following:
3. Please enclose a full CV (any length you wish), with at least one reference.

4. Please complete our Equal Opportunities Form.
- Please feel free to submit before this deadline._

6. Interviews will be **w/c 15th April **in Norwich NR3.

Thank you.

curious directive

**Job Type**: Part-time

**Salary**: £11.44 per hour

Expected hours: 4 - 20 per week

**Benefits**:

- Casual dress
- Discounted or free food

Day range:

- Every weekend
- Weekend availability

Shift:

- 8 hour shift
- Day shift
- Night shift

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 08/04/2024
Reference ID: FOH STAFF
Expected start date: 01/05/2024



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