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**About The King’s Foundation**

The King’s Foundation is a charity founded by King Charles III and was first formed in 1986. Inspired by the vision and values of His Majesty, the Foundation focuses on creating better communities where people, places and the planet can coexist in harmony.

The charity offers education courses for almost 15,000 students annually, health and wellbeing programmes for nearly 2,000 people every year, and spearheads placemaking and regeneration projects in the UK and overseas to revitalise communities and historic buildings.

The King’s Foundation is headquartered at its flagship regeneration project, Dumfries House in Ayrshire, Scotland, and acts as custodian of other historic Royal sites including the Castle of Mey in Caithness, Scotland, and Highgrove Gardens in Gloucestershire, which are open to visitors.

The Foundation also carries out its work at educational and cultural hubs in London, based at The King’s Foundation School for Traditional Arts in Shoreditch, Trinity Buoy Wharf on the River Thames and the Garrison Chapel in Chelsea.

The work of The King’s Foundation is underpinned by our Founder His Majesty The King’s philosophy of harmony: that by understanding the balance, the order and the relationships between ourselves and the natural world we can create a more sustainable future.

We have a diverse and inclusive workplace, creating a welcoming, safe space for everyone. This means that every member of our team can bring their whole self to work.

The Foundation is committed to the equal treatment of all current and prospective employees, including the provision of workplace adjustments.

We do not tolerate discrimination based on protected characteristics (age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership) or other difference such as socio-economic background or social origin.

**Location**:
Dumfries House Estate, Cumnock, Ayrshire, KA18 2NJ

**The Role**:

- Operate Switchboard - effectively and efficiently screen and direct calls, take and deliver messages and deal with enquiries in a polite, friendly and informative manner.
- Manage the reception area. Receive visitors and direct to appropriate venues and inform staff members of their arrival.
- Keep the reception area and visitor seating area organised and tidy.
- Postal administration including preparing Royal Mail online orders, organising and distributing post. Arrange couriers as required. Accept deliveries or redirect to the correct building.
- Manage stationery stock.
- Take reservations for the Restaurant, QE Tea Pavilion and other Events as required.
- Book and take payment for house tours online for people who call in.
- Maintain security by issuing visitor badges, keys, etc.
- Develop and maintain up to date knowledge about activities on the Estate so that relevant information can be shared with callers.
- Support all Departments with ad hoc administration duties as required.

**Skills and Experience Required**:

- Ability to communicate at all levels.
- Ability to organise and plan work and to work on own initiative.
- Very good inter-personal skill.
- Sound demonstration office/admin skills, including Microsoft Office.

**Additional Information**:
Hours of Work: 08:30 - 17:00, 3 days a week over 7. (24 hours per week, plus unpaid lunch break) Occasional weekend work will be required.

**Job Type**: Part-time

Pay: From £11.44 per hour

Expected hours: 24 per week

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Cumnock: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person

Application deadline: 31/05/2024