Host/leisure Club Assistant

4 weeks ago


Carnoustie, United Kingdom Carnoustie Golf Hotel & Spa Full time

**Job Ref**:BES3486

**Branch**:Carnoustie Golf Hotel Spa

**Location**:Carnoustie Golf Hotel Spa, Carnoustie

**Salary/Benefits**:£9.50 - £9.90 p/h

**Contract type**:Permanent

**Hours**:Part Time

**Shift pattern**:Weekends only

**Hours per week**:16

**Posted date**:14/04/2023

**Closing date**:16/05/2023

**Join our exceptional team**

(Due to the nature of this role we will only be accepting Female applicants. The role is to maintain the cleanliness of the female chaning room**s** within the club and to undertake basic reception duties)

We are currently looking for exceptional people to join our team and have a great opportunity for a **Leisure Club Assistant**.**

As a Leisure Club Assistant, you will be expected to support the team with all aspects of the day-to-day operations of the facilities. You will supervise users of the facilities and provide assistance to guests.

**Key Responsibilities of the role**:

- Provide information to guests about available recreation facilities and activities. Promote a fun and relaxing atmosphere for guests.
- Reception duties
- Maintain the fitness center cleanliness and supply, including wiping down machines, taking towels to laundry and removing rubbish. Maintain an adequate supply of cups and water in recreation area.
- A relevant gym or training qualification is desirable but not essential
- Obtain, fold, and stack towels according to company procedures. Distribute lockers and towels to guests.
- Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
- Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
- Provide assistance to injured guests until the arrival of emergency medical services. Promote the rules and regulations of the recreation facility.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

**Requirements of the role**:

- To be passionate about delivering great service and be guest focused
- Previous experience in a guest facing role
- A passion for spa and wellness
- Attention to details and ability to multitask duties
- Knowledge of spa booking systems preferred but not necessary
- Flexibility to work varied hours to include evenings and weekends
- Experience with handling guests queries and complaints
- To be willing to learn new things and work as part of a wide hotel team

**What do we offer?**
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum PRO RATA
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
- Food and Beverage discounts at all our hotels
- On-going incentives and rewards
- Opportunities to move between hotels and grow with the group
- Meals on duty

**About Us**

Carnoustie Golf Hotel offers extensive facilities including 95 luxury en suite bedrooms and ten suites with amazing views over the Championship course, the sea and the local town of Carnoustie. Extensive spa and health facilities include a large heated swimming pool, sauna, whirlpool, steam room and for the more energetic a fully equipped gymnasium.

While staying at the Hotel you can follow in the footsteps of some of history's greatest golfers and test yourself to a challenging round on the notably inspiring Carnoustie Championship golf course.

With 12 event rooms accommodating up to 700 delegates this is one of Scotland's foremost conference venues, ideally located 10 miles from Dundee, 'City of Discovery', and 60 miles from Aberdeen, Scotland's 'oil capital'.

Many bedrooms have views over the 1999 and 2007 Open Championship golf course or Carnoustie Bay.

The newly refurbished Calders Bistro offers delicious fare, much of it from local Scottish produce.

**We truly believe our people are our biggest asset and to reflect that we offer**:

- Market leading Rates of Pay
- Anniversary Bonus
- Flexible Shifts, full and part time to fit around other commitments
- 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
- Full Training and Supervision Given
- Opportunity to gain recognised qualifications to help you progress
- Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
- Introduce a Friend Scheme worth £600+
- Anniversary weekend stay for you or to give as a gift to family or close friends
- Access to complimentary Mental Health Wellbeing services
- Discounted Bespoke Hotel Stays, for you, your family and friends
- 50% off all Food Beverage during Bespoke Hotel Stays
- A range of local in-house benefits
- many more



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