Data & Compliance Administrator

3 weeks ago

Farnham, United Kingdom Professional Training Solutions Full time

**Data & Compliance Adminstrator - Full time - Office Based in Farnham - Company Benefits**

PTS was founded in 2006 by our directors who have significant experience in government funding and training, Professional Training Solutions has continued to grow and develop, becoming a leading training provider across a range of sectors. More employers are becoming aware that investing in their staff and their development is an investment in their future. With our support, we aim to provide training and qualifications that will help employees become top performing, motivated and enthusiastic staff who are an asset to any business. Overall, Professional Training Solutions real goal is_ inspiring tomorrow’s workforce_. Delivering quality is at the core of our business and to do this we need quality people. Is this you?

**What do you need to be successful?**

To support the continued growth of Professional Training Solutions by assisting the Data and Compliance Team in ensuring the effective day-to-day running of the PTS training centre.

The Data & Compliance Administrator will assist in the day-to-day office administration duties, liaison with the delivery team, learners and employers/clients as well as work on ad-hoc projects as agreed with their line manager.

**_There is also the requirement to pass an Enhanced DBS check._**

**Some of your roles and responsibilities will include**:

- Assist in the aspects of the learner journey administration in line with audit/Ofsted/funding requirements and PTS policies and procedures.

Including but not limited to:
- Responding to initial enquiries
- Preparing learner paperwork
- Registering learners
- Audit and monitor learner paperwork
- Register learners with the awarding bodyManage and order resources to ensure the effective day to day running of the centre, including resources for training***
- Conduct on-programme audits of learners and provide reports to the SMT
- Support the collation of information and statistics in the event of OFSTED or audit.
- Oversee the day to day running of the facilities.
- Process incoming and outgoing post for the PTS office****:

- Work within PTS systems to ensure accurate monitoring of learner information and scheduling of classes
- Offer support where required to the Data and Compliance Team****:

- Monitor evaluation surveys, including follow up calls where required****:

- Using MS Word to produce letters, resources and meeting notes when required****:

- To undertake other administrative and support tasks that may arise.

All duties will be carried out with due regard to:

- Data Protection
- Health and Safety
- Child and Youth Protection.

**Essential**
- Strong administration and organisational skills, including workload management techniques.
- Be computer literate.
- Ability to maintain accurate and precise records.
- Good customer service/liaison manner.
- An ability to plan, set and review targets.
- Ability to maintain and respect confidentiality of information.
- Strong organisational skills including proven ability to prioritise and work to deadlines.
- Good interpersonal and communication skills.
- Ability on work on own initiative and as part of a team.
- IT skills including using a range of software packages.
- A commitment to equal opportunities.
- Respect for confidentiality and integrity.
- Active listening and learning.
- Good administrative and organisational skills.
- Professional manner and commitment to excellent customer service.

**Desirable**
- Communication effectively in writing as appropriate to the audience
- Ability to make decisions and problem solve.
- Ability to maintain interpersonal relationships.
- Experience in adult learning.

**Benefits**
- We value training and development, so all employees are offered the opportunity to undertake training CPD to further themselves in their careers.
- We offer an Employee Assistance Program (EAP) available 24 hours a day.
- Opportunity to buy & sell annual leave once a year.
- Free onsite parking, generous sick pay, and annual leave.
- As a learning provider, Professional Training Solutions commits itself to promoting and safeguarding the welfare of children and young people. Successful applicants will therefore be required to undergo a DBS check at the appropriate level._
- Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK._
- We promote the kind of workforce we would like to create through our training, and so encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity._

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