Workshop Controller

2 weeks ago


Glasgow, United Kingdom Henrys (Glasgow) Ltd Full time

Henrys Workshop Controller

We require an Automotive Workshop Controller of the highest calibre to join our busy Aftersales department at our Honda Dealership in Glasgow. We offer a superb opportunity to the right person who is able to demonstrate a successful and stable track record within the automotive franchise industry.

As a Workshop Controller for Henrys Honda/SKODA, you’ll work with the Aftersales Manager to deliver a high level of productivity and an excellent standard of first-time repair, while making sure you always maintain a clean, safe and professional workshop. This role would be ideal for an organised, quick-thinking person with previous workshop controller experience, Honda or VAG experience would be beneficial but not essential. The ability to keep to deadlines and react quickly to technical challenges is important, and you should enjoy working in a fast-paced environment.

Day-to-day duties
- Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met.
- Making sure all servicing work is carried out correctly, competently and on time with customer satisfaction in mind.
- Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policy.
- Working with colleagues and other departments to ensure a seamless service for customers.
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.
- Providing estimates for servicing and repairs and setting timescales.
- Assisting technicians with technical challenges and finding the right outcome.
- Accurately recording technician time and writing technical reports and recommendations. Essential skills
- Relevant experience in the automotive industry, including previous workshop control.
- High levels of organisation and accuracy.
- Strong IT skills.
- The ability to lead by example and motivate your team to achieve their targets and deliver a high standard of work.
- Ability to create more work opportunities and sales in an honest and compliant manner.

In return for your skills and experience, you’ll receive a competitive salary, a rewarding bonus scheme and working within a family company.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Motor Trade: 2 years (required)

Work Location: One location



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