Customer Service Advisor

2 days ago


Enfield, United Kingdom CarStore Full time

**Customer Service Advisor**

**CarStore Direct Pod Advisor**

**Location: Enfield**

**40 Hours
- (Tuesday
- Saturday)**

**A basic salary of £26,500 with, pension, critical illness pay, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.**

Are you a confident customer service superstar who’s self motivated and ready for a new challenge? If so, we have a great opportunity for you to join the team at CarStore as a CarStore Direct Pod Advisor.

This position does require a full UK driving licence and may occasionally require cover between various branches, therefore mode of transport is essential.

Working independently from our brand new purpose-built CarStore Direct Pod, you will be responsible for opening and closing the pod whilst always maintaining the highest standards ensuring the environment is clean and welcoming to all customers.

Day to day you will be spending your time with customers wishing to sell their vehicles, guiding and assisting them through the Sell Your Car process.

Full training will be provided to support your main focus, purchasing vehicles from our customers who have a pre-booked appointment using the Sell Your Car Online Valuation tool. In addition, you will be responsible for assisting walk-in business, generating your own leads via prospecting and general enquiry management.

**So, what’s it all about, the role**:

- You’ll provide a hassle-free experience whilst guiding and assisting customers through the process and converting appointments into purchases
- You’ll be trained on our effective vehicle appraisal process, to allow you to confidently appraise a customer’s vehicle upon appointment, this will involve thorough inspection of the vehicle
- You’ll enjoy and be confident on the phone talking to our customers and enjoy working towards and exceeding targets that give you the opportunity to earn more
- You’ll conduct thorough vehicle appraisals, liaising with our head office buying teams to gain accurate valuations before presenting this to the customer
- You’ll maintain customer records, complete purchase paperwork and ensure vehicles are brought into stock correctly using our DMS (Dealership Management System)
- You’ll be self-motivated and build effective relationships internally and externally to support the performance of your pod

**What are we looking for, the person**:

- You’ll be able to confidently engage with customers to build rapport and relationships quickly
- You’ll have the drive and passion to succeed in a fast-paced role and industry
- You’ll be a self-starter who has the ability to work with mínimal supervision and be accountable for their own performance

**Job Types**: Full-time, Permanent

**Salary**: £26,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Referral programme
- Sick pay

Work Location: One location



  • Enfield, United Kingdom Coulter Elite Resourcing Full time

    **Customer Service Advisor** **Enfield** **Full Time, Permanent** **£23,000 - £25,500** Are you a passionate Customer Service Advisor? And looking for an exciting new role? Coulter Elite Resourcing are currently looking for a Customer Service Advisor to work with their very well-established client based in Enfield. The successful Customer Service...


  • Enfield, United Kingdom Osborne Appointments Full time

    **Customer Service Advisor** OA are recruiting for a Customer Service Advisor for a really amazing client of ours who has 40 years established experience in what they do. Seeking a highly motivated individual with previous experience in a similar role in customer care, in an office environment, with a good understanding of management systems and allocating...


  • Enfield, United Kingdom Akton Recruitment Ltd Full time

    Customer Services Advisor Akton recruitment has a role available for a Customer Services Advisor working in Housing Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service call centre dealing with all types of enquiries from members of the public. It is a very fast paced office, so we...


  • Enfield, United Kingdom The Recruitment Co Full time

    **Role: Customer Service Advisor** **Pay: £10.78 per hour - paid weekly every Friday** **Contract: Temp to Perm** **Start Date: Immediate starts available!** **Location: EnfieldEN3** **The Hours**:On a 4 week rota shifts can fall between 8am and 6pm Monday to Sunday** We are currently recruiting for Customer Service Advisors to join our client...


  • Enfield, United Kingdom STORMX RECRUITMENT LIMITED Full time

    Are you someone who loves working with people? If yes, then this is the job for you. We are recruiting for a Customer Service Advisor based near Enfield. As a Customer Service Advisor, you will be at the epicentre of customer care for a well-established business. **Requirements**: - Attention to detail - Customer facing soft skills - Strategic...


  • Enfield, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Southbury Leisure Centre in Enfield. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through...


  • Enfield, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Southgate Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...


  • Enfield, United Kingdom Bennett & Game Recruitment Full time

    **Customer Service Advisor** required. Our client has been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. They are looking for a Customer Service Advisor to join theteam due to the growth of the business. **Customer Service AdvisorPosition Overview**: - To be responsible for all...


  • Enfield, United Kingdom Bennett & Game Recruitment Full time

    **Customer Service Advisor** required. Our client has been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. They are looking for a Customer Service Advisor to join theteam due to the growth of the business. **Customer Service AdvisorPosition Overview**: - To be responsible for all...


  • Enfield, United Kingdom DPD Group UK Full time

    Company Description DPD is a member of DPDgroup, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry. **Job Description**: Our Site Manager is...

  • Service Advisor

    3 days ago


    Enfield, United Kingdom Holt Automotive Recruitment Full time

    **Service Advisor - up to £28,000- Enfield** Location - Enfield Job Title - Service Advisor Salary - £28,000 **Our client is a **Multi Franchise Dealership** and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Enfield.** - Hours: Monday - Friday 8am-6pm, 1 in 3 Saturdays - Paid as...


  • Enfield, United Kingdom Stephen James Automotive Limited Full time

    **Customer Service Advisor Apprentice** We are currently recruiting for an Aftersales Customer Service (Service Advisor) Apprentice. The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers. There are very few Customer Service Apprenticeships in the motor industry and...


  • Enfield, United Kingdom Brook Street Full time

    **Customer Service Advisor** Enfield £12 per hour Temp to perm Start ASAP 1. Are you looking for shift work? 2. Do you enjoy great customer service? 3. Are you able to multitask and have good attention to detail? 4. Are you able to work under pressure? This is an exciting opportunity for a dedicated reliable individual to join a head office team...

  • Service Advisor

    7 months ago


    Enfield, United Kingdom MBA Project Full time

    Our Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Enfield **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be...

  • Service Advisor

    7 months ago


    Enfield, United Kingdom MBA Project Full time

    Our Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Enfield **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be...

  • Service Advisor

    2 days ago


    Enfield, United Kingdom Matt Burton Full time

    * Service Advisor - Aftersales Advisor Our Client, a leading car manufacturer are currently looking for a Service Advisor to join their business based out of their Enfield Dealership. As a Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer....

  • Service Advisor

    7 months ago


    Enfield, United Kingdom MB Group Full time

    Our Client, a leading car dealer group are currently looking for an experienced **Service Advisor** to join their business based out of their **Toyota Enfield **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You...

  • Service Advisor

    7 months ago


    Enfield, United Kingdom MB Group Full time

    Our Client, a leading car dealer group are currently looking for an experienced **Service Advisor** to join their business based out of their **Toyota Edgware **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You...


  • Enfield, United Kingdom OneOcean Full time

    Our people are at the heart of everything we do. We value passion and commitment and continue to seek people who share our vision and are interested in joining our organisation. We look for high-calibre, forward-thinking have a can-do attitude. We want people who will thrive in a diverse and fast-paced work environment, who are flexible and adaptable, and...


  • Enfield, United Kingdom Car Store Enfield Full time

    Customer Service Advisor Location: Enfield Hours: Part time - Saturday and Sunday £25,000 basic salary (pro rata'd) with pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata'd), exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar...