Receptionist - Bank

5 months ago


Cheltenham, United Kingdom Richmond Villages Full time

Requisition Title : Receptionist - Bank

Job Number: RIC046R

Richmond Cheltenham Hatherley Lane Cheltenham Gloucestershire GL51 6PN

Location Status On site

Salary Amount £10.50 per hour

**Receptionist**

**Richmond Villages Cheltenham**

**Richmond Villages, Hatherley Ln, Cheltenham GL51 6PN**
- Providing more than just retirement living, Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class reception service. As a Receptionist at Richmond Village Cheltenham, you’ll ensure all callers and visitors are greeted in a professional manner and provide ongoing administrative support to the Administrator and Village Manager.

**Working hours and salary**
- £10.50 per hour

**_bank contracts available._**

**What your typical day involves**- Providing a warm welcome to visitors in the village reception, ensuring they sign in and refreshments are offered-
- Answering incoming calls to the village reception, directing calls as appropriate and ensuring message are relayed-
- Dealing with queries from residents - reporting these as required-
- Receiving money from residents and their families for sundry items, providing receipts and confirming payments as required-
- Ensuring the display information board is kept up to date-
- Managing incoming and outgoing post, ensuring all correspondence is dealt with promptly and any outstanding items are reported to the Administrator-
- Ensuring bookings are made and records are updated such as restaurant bookings, maintenance and transport requests-
- Ensuring office supplies are maintained and any issues with equipment are reported or call outs are made-
- Maintaining and updating records such as master copy forms, room status reports and the Village residents list**Who we’re looking for**
- With strong communication skills and an excellent telephone manner, you’ll have experience of using a telephone switchboard and be competent using Microsoft Office. Excellent attention to detail and the ability to manage your own time, you’ll work well within a team but also on your own initiative. Experience of working on a reception or in a care home environment would be advantageous.

**What we’ll offer you in return**
- Paid breaks
- Hot meal provided on shift
- Comprehensive induction, on-going training and development and options for internal apprenticeship schemes
- Uniform provided

**Who we are**
- Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world._

Unposting Date Ongoing

Care Home Postcode GL51 6PN

Job: Administration


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