Volunteer Receptionist

**Organisation overview**:
Brainwave is a charity that exists to help children with disabilities and additional needs to achieve greater independence by aiming to improve mobility, communication skills and learning potential through a range of educational and physical therapies.

**Role Title**:
Volunteer Receptionist

**Location of Position**:
Brainwave - Marsh Lane, Huntworth Gate, Bridgwater, Somerset, TA6 6LQ

**Responsible to**:
HR Advisor

**Purpose/Summary of Role**:
Be the first port of call for visitors, answer the door and phone, take messages and carry out basic administrative tasks

**Description of Tasks**:

- Welcome visitors and service users
- Answer the telephone and redirect calls to appropriate members of staff and take messages
- Provide general administration support including photocopying, collating fact sheets and booklets, mailings and helping with publicity and events.

**Time commitment**:

- To cover lunch time on regular day/s each week
- There will be a trial period of 1 month
- This is expected to be an ongoing role

**Skills and Qualifications**:

- Ability to work on own initiative and without close supervision
- Friendly, welcoming manner
- Good communication skills
- Methodical approach
- Good IT skills, including Word, Outlook Express and Excel
- Understanding of issues around confidentiality
- Willingness to undertake any other duties and training as reasonably requested.

**Training and Support**
- You will be given an induction to the organisation and full training on all aspects of the work
- Ongoing training and support will be given as required
- Regular updates on organisational activities
- Support, advice and guidance from manager

**Benefits to Volunteer**
- Opportunity to develop new and existing skills
- Opportunity to gain experience volunteering in a charity
- Opportunity to meet new people

**Application Procedure**
- Application Form
- Informal Interview
- Reference
- Trial Period

**Contact Information**

Alexis Hawkes HR Advisor

Tel: 01278 429089

**Job Type**: Volunteer

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

COVID-19 considerations:
PPE, additional cleaning and screening used

Work Location: One location

Reference ID: VOL RECEP